Junior Product Owner - Digital Acquisition & Regulatory Ops

Citibank (Switzerland) AG; Ciudad de México; Hybrid; MXN 180,000 - 240,000; Full time

Job summary

Citibank (Switzerland) AG in Mexico City is seeking an entry-level Ops Sup Analyst 1 to support operations, document records, and open accounts in coordination with the Core Team. The role acts as a liaison among operations staff, relationship managers, project managers, custodians, and clients to ensure smooth processes.

The position emphasizes delivering day-to-day operations support, regulatory compliance coordination with Legal & Compliance, and contributing to project plans across multiple

Qualifications

• Proficient in Microsoft Office.
• General knowledge of client reporting across the industry.
• Working knowledge of SQL environments and database queries.
• Proven organization and time management skills.
• Demonstrated problem-solving and decision-making skills.
• Clear and concise written and verbal communication skills.

Responsibilities

• Provide operations support and documentation管理; open accounts with coordination across teams.
• Serve as liaison between operations staff, RM, PM, custodians, and clients.
• Create and manage project plans; follow up across departments and timelines.
• Prepare training sessions, demos and UAT scripts for requirements and testing.

Skills

Microsoft Office

SQL knowledge

Organization

Time management

Problem solving

Communication

Education

Bachelor’s degree

Tools

Jira

SQL

Excel

Job description

Citibank (Switzerland) AG in Mexico City is seeking an entry-level Ops Sup Analyst 1 to support operations, document records, and open accounts in coordination with the Core Team. The role acts as a liaison among operations staff, relationship managers, project managers, custodians, and clients to ensure smooth processes.

The position emphasizes delivering day-to-day operations support, regulatory compliance coordination with Legal & Compliance, and contributing to project plans across multiple