Customer Service Agent (Logistic)

J-K Network Services; Veracruz; Presencial; MXN 83.013 - 116.219; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government mandated Benefits

HMO

13th month pay

Leave Credits

Other benefits will be discussed upon job offer

Descripción de la vacante

A logistics company in Technopark Binan, Laguna is looking for a Customer Service Agent to ensure customer needs are met and satisfaction is high. The ideal candidate should hold a bachelor's degree and possess 1-2 years of customer service experience, specifically in logistics or freight forwarding. Responsibilities include streamlining processes and providing superior customer service. Benefits include government-mandated benefits, HMO, and leave credits.

Formación

• At least 1-2 years of experience in customer service.
• Experience in logistics or freight forwarding.
• Ability to attend face-to-face interviews.

Responsabilidades

• Ensure customers’ needs and expectations are met leading to high satisfaction.
• Meet or exceed customer expectations to improve satisfaction.
• Streamline processes to reduce errors and increase productivity.
• Provide superior customer service to differentiate from competitors.
• Perform other tasks as assigned.

Conocimientos

Customer service experience

Communication skills

Problem-solving skills

Educación

Bachelor's degree

Descripción del empleo

Company profile

Known for the most reliable logistics company providing end-to-end transportation and supply chain solutions for local and international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time.

Position

Customer Service Agent (logistic)

Company Industry

Logistic company

Location

Technopark Binan, Laguna

Salary Offer

Php 25,000- Php 35,000

Work Schedule

Mon- Fri, Sat (halfday)

Work Set Up

On site

Benefits

• Government mandated Benefits
• HMO
• 13th month pay
• leave Credits
• other will be discuss upon job offer

Job Requirements

• bachelors degree holder
• With at least 1-2 years of experience as customer service.
• With atleast 1-2 years of experience in logistics or freight forwarding company.
• Amenable to work in Technopark, Binan Laguna
• Can attend face to face interview is a big advantage

Responsibilities

• ensure that customers’ needs and expectations are met, leading to high satisfaction and loyalty.
• meeting or exceeding customer expectations improves satisfaction and loyalty.
• Streamlined processes reduce errors and increase productivity.
• Superior customer service differentiates your warehouse from competitors.
• other task assigned

Recruitment Process

• Initial interview
• Final interview
• JOB OFFER