Customer Quality Engineer - Key Account Liaison

Sensata Technologies, Inc.; Aguascalientes; On-site; MXN 300,000 - 450,000; Full time

Job summary

Sensata Technologies, Inc. in Aguascalientes, Mexico, seeks a Customer Quality Engineer to drive quality improvements and respond to customer issues with clear communication throughout development, release, and production phases.

You will coordinate analyses, lead corrective actions, and collaborate with design, test, manufacturing, and regional teams to ensure robust, on-time products that meet customer requirements.

Qualifications

• University degree or equivalent work experience.
• Strong communication skills across teams and customers.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Analyze, solve and control complex production quality problems to meet customer requirements.
• Coordinate analysis of products in response to customer complaints and implement corrective actions.
• Drive quality improvements across development, production, and audits with cross-functional teams.
• Manage non-conforming parts, control plans, and risk assessments with affected customers.
• Support launches of new and changed products with timely actions and documentation.

Skills

Strong communication

Team player

Problem solving

Project coordination

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Sensata Technologies, Inc. in Aguascalientes, Mexico, seeks a Customer Quality Engineer to drive quality improvements and respond to customer issues with clear communication throughout development, release, and production phases.

You will coordinate analyses, lead corrective actions, and collaborate with design, test, manufacturing, and regional teams to ensure robust, on-time products that meet customer requirements.