Customer-First Fashion Sales Specialist

AEO; Ciudad Juárez; On-site; MXN 89,000 - 134,000; Full time

Job summary

American Eagle in Ciudad Juárez is seeking a friendly Sales Associate to generate sales by delivering an exceptional shopping experience. You will provide efficient, knowledgeable service and ensure the store is neat, clean and well-presented at all times, while modeling AE values and Customer First behaviors.

You will drive brand loyalty by promoting AE loyalty programs, use store tools to share product knowledge, and assist teammates to maintain smooth operations from stock to checkout,

Qualifications

• Strong verbal and written communication with customers and team.
• Collaborative and team-oriented.
• Able to receive feedback and act.
• Able to stand and move for extended periods.
• Flexible schedule including evenings, weekends, holidays.
• Capable of multitasking in a fast-paced environment.
• Ability to perform all Essential Job Functions.
• Proficient with technology.

Responsibilities

• Deliver positive customer experience and meet daily sales goals.
• Promote AE loyalty programs and inform customers about each program.
• Use store tools to provide product knowledge and engage customers.
• Provide support to coworkers by sharing knowledge and helping with tasks.
• Outfit customers by suggesting looks based on their style and trends.
• Promote other AE brands and channels to customers.
• Process register sales quickly and accurately per cash procedures.
• Restock returns to correct location and label damaged items.
• Maintain neat, clean sales floor, cash wrap and stockroom.
• Handle shipments, floorsets and replenishment per SOP.
• Resolve customer concerns in line with company policy and with leadership support.
• Follow all company policies.

Skills

Communication skills

Teamwork

Feedback handling

Standing/physical stamina

Flexible schedule

Multitasking

Essential duties knowledge

Technology proficiency

Job description

American Eagle in Ciudad Juárez is seeking a friendly Sales Associate to generate sales by delivering an exceptional shopping experience. You will provide efficient, knowledgeable service and ensure the store is neat, clean and well-presented at all times, while modeling AE values and Customer First behaviors.

You will drive brand loyalty by promoting AE loyalty programs, use store tools to share product knowledge, and assist teammates to maintain smooth operations from stock to checkout,