Customer Care Representative

Afni, Inc.; Monterrey; Hybrid; MXN 182,000 - 218,000; Full time

Benefits offered by this job

Weekly pay

Two days off per week

Fully paid training

Direct hire with the company

Growth opportunities

Referral program

Job summary

Afni, Inc. in Monterrey, Mexico, is hiring bilingual customer service representatives. Base salary MXN 16,000 gross per month with up to MXN 3,000 monthly bonus, paid weekly and with two days off weekly. Immediate hiring and direct hire. Training is fully paid, with growth opportunities and an active referral program.

We seek candidates with high school completion, advanced English proficiency, and customer service experience. On-site role located in 64440 Monterrey, N.L.

Qualifications

• Completed High School (Bachillerato).
• Advanced English level: read, write, and speak fluent English.
• Must live no more than 1.5 hours from Monterrey (on-site).
• Customer service experience; call center preferred.
• Computer skills, databases, and Microsoft Office.

Skills

Advanced English

Customer service

Multitasking

Education

High School Diploma / Bachillerato

Tools

Microsoft Office

Job description

Earn MXN 16,000 Monthly PLUS up to MXN 3,000 bonus! The best part? You get paid WEEKLY and 2 DAYS OFF!

We’re looking for TALENTED PEOPLE LIKE YOU to be part of our team of BILINGUAL CUSTOMER SERVICE REPRESENTATIVES!

Immediate hiring available!

Here at Afni, we offer these awesome benefits for you:

• Base salary of $16,000 MXN gross per month
• Weekly pay
• OPS productivity bonus
• $3,000 MXN monthly allowance bonus
• TWO DAYS OFF PER WEEK
• Benefits required by law
• Fully paid training
• Direct hire with the company
• Growth opportunities
• Referral program — unlimited additional income
• Internal clubs: Gaming, Anime, Soccer, Wellness, Book Club

You can also visit us Monday to Friday from 8:30 a.m. to 4:0 p.m. to begin your process:

64440 Monterrey, N.L.

Requirements

• Completed High School (Bachillerato)
• Advanced English level: ability to read, write, and speak fluent English
• Must live no more than 1.5 hours from the work location (on-site)
• Customer service experience (in any industry but experience working at a Call Center is highly preferred)
• Computer skills, databases, and Microsoft Office
• Customer-focused mindset with strong problem-solving skills
• Ability to multitask

Shift

Full-time