Customer Support & Order Specialist

Avnet; Tlaquepaque; Presencial; MXN 167.000 - 212.000; Jornada completa

Descripción de la vacante

Avnet seeks an entry-level Customer Service Associate in Mexico to respond to inquiries, expedite orders and resolve issues. You will support the sales team, track orders, and help with invoicing and returns in a fast-paced environment.

Baseline duties include maintaining electronic records and ensuring customer satisfaction while adhering to consumer laws; fluency in multiple languages may be required.

Formación

• Basic computer, email, phone and communication skills.
• Must be able to multi-task in a fast-paced environment.
• Fluency in more than one language may be required.

Responsabilidades

• Responds to customer inquiries and expedites critical orders.
• Maintains and updates records and supports sales teams.
• Involves order tracking, invoicing, returns and discrepancy resolution.
• Identifies opportunities to improve processes and metrics.

Conocimientos

Customer service

Communication

Multitasking

Educación

High School diploma or equivalent

Herramientas

Email

Descripción del empleo

Avnet seeks an entry-level Customer Service Associate in Mexico to respond to inquiries, expedite orders and resolve issues. You will support the sales team, track orders, and help with invoicing and returns in a fast-paced environment.

Baseline duties include maintaining electronic records and ensuring customer satisfaction while adhering to consumer laws; fluency in multiple languages may be required.