Cruise Ship Guest Services Associate

princess cruise line; México; Presencial; MXN 649.000 - 973.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Private double cabin

Travel to ship included

Exclusive onboard areas access

Well-being and recreation program

Learning and development opportunities

World travel opportunities

Inclusive, dynamic work environment

Descripción de la vacante

Princess Cruises is seeking a hospitality-minded team member for our Restaurant department aboard our ships. You will greet guests, deliver food and beverages, and maintain elegant service standards to ensure memorable onboard experiences.

The role requires guest-focused service, knowledge of menus, and the ability to work under pressure in a dynamic environment. English fluency and POS proficiency are essential for success aboard our fleet.

Formación

• Minimum of 2 years of restaurant service experience from four-star hotel or cruise ship.
• Knowledge of food, beverage and wine menus used throughout the fleet.
• Able to explain pricing, food, wine, and cocktails to guests.
• Command of the English language, both verbal and written.
• Necessary computer skills and knowledge of POS systems.

Responsabilidades

• Provides a positive first impression to every guest through a warm, welcoming greeting.
• Nurtures a lasting connection with guests by staying fully engaged during service.
• Observes guest preferences and adjusts service accordingly.
• Assists the waiter to set up tables and maintain service stations to standards.
• Delivers food and beverages on time, follows service order, and resolves guest issues.
• Follows all company guidelines and USPH protocols.

Conocimientos

Restaurant service experience

Food & beverage knowledge

English proficiency

P.O.S. systems

Ability to work under pressure

Educación

Graduate of a recognized Catering / Hotel Management School

Herramientas

POS systems

Descripción del empleo

Princess Cruises is seeking a hospitality-minded team member for our Restaurant department aboard our ships. You will greet guests, deliver food and beverages, and maintain elegant service standards to ensure memorable onboard experiences.

The role requires guest-focused service, knowledge of menus, and the ability to work under pressure in a dynamic environment. English fluency and POS proficiency are essential for success aboard our fleet.