Counter Manager: Lead, Coach & Drive Store Growth

The Estée Lauder Companies Inc.; Oaxaca de Juárez; Sur place; MXN 420 000 - 620 000; Plein temps

Résumé du poste

The Estée Lauder Companies Inc. seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, achieving sales, service and operational targets in a prestige beauty environment.

You will be responsible for crafting an agile business plan, driving customer engagement, and delivering outstanding training and development for team members. This role offers a path to leadership within a global luxury brand.

Qualifications

• Effective verbal and written communication and excellent interpersonal skills.
• Quality customer service skills and ability to win people over.
• Results oriented with high drive to meet objectives and standards.
• Experience in team leadership and retail sales.

Responsabilités

• Lead, coach and develop a team of Sales Associates to achieve sales and service targets.
• Create and execute an agile business plan to recruit and retain customers through events and CRM.
• Drive in-store events and customer relationship management to grow loyalty.
• Progress and develop skills to advance within the prestige beauty industry.

Connaissances

Communication skills

Interpersonal skills

Results oriented

Leadership

Outils

Microsoft Excel

Description du poste

The Estée Lauder Companies Inc. seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, achieving sales, service and operational targets in a prestige beauty environment.

You will be responsible for crafting an agile business plan, driving customer engagement, and delivering outstanding training and development for team members. This role offers a path to leadership within a global luxury brand.