Contract Logistics Growth Director – Omnichannel & Ecommerce

Deutsche Post; Cuautitlán Izcalli; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

DHL Supply Chain in Mexico is seeking a senior business development leader for Contract Logistics, focused on eCommerce and omnichannel solutions to drive growth and win opportunities. You will lead regional commercial strategy, coordinate cross-functional teams (operations, IT, finance) and manage key accounts, tenders, pricing, and negotiations to deliver scalable digital logistics solutions.

Join a culture that values diversity, collaboration, and customer-centric innovation in a dynamic

Qualifications

• +10 years of experience in Contract Logistics, Supply Chain, or 3PL environments with strong exposure to eCommerce or omnichannel operations.
• Proven experience with retail, eCommerce, or D2C clients is highly desirable.
• Minimum of 5 years in leadership roles within Business Development, Sales, or Operations.
• Experience managing key accounts and closing high-value, fast-paced projects.
• Strong end-to-end omnichannel logistics solution design experience (fulfillment, last mile, returns).
• Knowledge of eCommerce models (B2C, marketplaces, D2C) and fulfillment strategies.
• Experience in pricing, financial modeling, and business case development.
• Experience in B2B commercial processes (tenders, complex negotiations).
• Knowledge of automation, WMS, OMS, TMS, and digital logistics technologies.
• Advanced English.

Responsibilities

• Develop and implement the Contract Logistics commercial strategy at regional/national level with focus on eCommerce and omnichannel clients.
• Identify, prospect, and secure new business opportunities within retail, eCommerce, and D2C sectors.
• Lead tender processes (RFPs/RFQs) including omnichannel solution design (B2B/B2C) and client negotiations.
• Coordinate cross-functional teams (operations, engineering, IT, finance) to build scalable value propositions.
• Develop and maintain strategic relationships with key clients, marketplaces, and partners.
• Analyze market trends (last mile, delivery speeds, returns) to identify growth opportunities.
• Ensure achievement of revenue, margin, pipeline, and conversion targets.
• Oversee transition and implementation of new operations ensuring speed and service excellence.
• Drive innovation in logistics solutions (automation, digitalization, fulfillment, last mile, reverse logistics).
• Lead and develop business development teams focused on digital and customer-centric solutions.
• Prepare executive reports and monitor KPIs focused on service level, order fulfillment, delivery times, and customer satisfaction.

Skills

Contract Logistics

Business Development

Sales Leadership

Omnichannel

Digital Logistics

Negotiation

Market Analysis

Cross-functional Leadership

Strategic Partnerships

Client Relationship Management

Tools

WMS

OMS

TMS

Job description

DHL Supply Chain in Mexico is seeking a senior business development leader for Contract Logistics, focused on eCommerce and omnichannel solutions to drive growth and win opportunities. You will lead regional commercial strategy, coordinate cross-functional teams (operations, IT, finance) and manage key accounts, tenders, pricing, and negotiations to deliver scalable digital logistics solutions.

Join a culture that values diversity, collaboration, and customer-centric innovation in a dynamic