Collections Team Lead - Logistics & Freight Receivables

MSC Mediterranean Shipping Company; Ciudad de México; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

A global shipping leader based in Mexico City seeks a Collections Supervisor to manage their credit customers' portfolio. This role involves team leadership, handling customer relationships, and performance reporting, requiring a Bachelor's degree in Finance or a related field and fluency in English. Ideal candidates will have at least four years’ experience in Accounts Receivable within the logistics sector.

Formación

• 4–6 years of experience in Accounts Receivable positions, preferably in logistics.
• 2 years in a supervisory or team leadership role managing collections.
• Experience with freight-related receivables and international trade terms.

Responsabilidades

• Lead and mentor the team to ensure effective workload distribution.
• Manage collections portfolio and oversee daily collection efforts.
• Serve as the escalation point for customer collection issues.
• Prepare and present monthly performance reports on KPIs.

Conocimientos

Team leadership

Customer relationship management

Data analysis

B2B customer experience

Fluency in English

Educación

Bachelor’s degree in Finance or related field

Postgraduate diploma in Credit Management

Descripción del empleo

A global shipping leader based in Mexico City seeks a Collections Supervisor to manage their credit customers' portfolio. This role involves team leadership, handling customer relationships, and performance reporting, requiring a Bachelor's degree in Finance or a related field and fluency in English. Ideal candidates will have at least four years’ experience in Accounts Receivable within the logistics sector.