Client Success Associate - Hybrid & Professional Growth

Epsilon; Ciudad de México; Híbrido; MXN 200.000 - 320.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 holidays

LATAM rest week

flex-Fridays

parental benefits

hybrid work

medical insurance

language training

professional development

employee recognition

health benefits

home internet fee

Descripción de la vacante

Epsilon is seeking an Associate, Client Services to support clients in audience adoption and usage guidelines. You will collaborate with Product, Sales, and Technology teams to ensure campaigns succeed.

In this hybrid Mexico City role, you will act as the primary contact for technical issues, help develop internal processes, report bugs, analyze client reports, and assist in optimizing audiences while supporting sales to increase client value.

Formación

• Managing digital campaign reports
• Client management across industries
• Multitasking
• Organization
• Experience with social or programmatic platforms
• Proactive learning
• Intermediate English (B2)
• Strong collaboration skills

Responsabilidades

• Acting as primary contact for technical issues
• Developing internal processes
• Reporting bugs
• Analyzing client reports
• Providing audience optimization
• Liaising between client services and technology
• Supporting sales to increase client value

Conocimientos

Multitasking

Organization

English B2

Collaboration

Herramientas

Social platforms

Programmatic platforms

Descripción del empleo

Epsilon is seeking an Associate, Client Services to support clients in audience adoption and usage guidelines. You will collaborate with Product, Sales, and Technology teams to ensure campaigns succeed.

In this hybrid Mexico City role, you will act as the primary contact for technical issues, help develop internal processes, report bugs, analyze client reports, and assist in optimizing audiences while supporting sales to increase client value.