Client Rate Support (Entry Level-Logistics)

OEC Group; Región Centro; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Health Insurance

Vacation Days

Personal Days

Floating Day

Monthly Food Vouchers

Saving Fund

Annual bonus

Job summary

OEC Group in Guadalajara, Mexico is seeking a detail-oriented Data Entry Specialist to support clients' quoted rates in our system and ensure billing automation accuracy. You will create, update, and maintain rate data, coordinate with account executives, and generate internal reports to identify changes for customers.

Strong Excel skills and basic knowledge of logistics are required. This hybrid role offers professional growth, a comprehensive benefits package, and a supportive team environment

Qualifications

• Bachelor's degree in international business or related; ~1 year logistics data entry experience.
• Experience with data entry and improving processes; effective internal communication.
• Basic knowledge of logistics, supply chain, and sales processes.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Create, maintain, and enter data on a regular basis to update client rates.
• Coordinate with account executives and sales support to ensure accuracy.
• Generate internal reports to pinpoint changes for customers.
• Maintain Excel reports to track KPIs.
• Audit accounts to ensure information matches across platforms.
• Assist other departments to ensure system supports billing functions.

Skills

Data entry

Data maintenance

Logistics knowledge

Education

International business degree

Tools

Excel

Job description

OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!

Summary of the role:

• The objective of this position is to perform data entry and data maintenance for clients’ quoted rates in our system to make sure billing automation is accurate.

About OEC Group

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.

About the Position

Essential Duties and Responsibilities include the following:

• Create, maintain, and enter data on a regular basis to ensure that our system has the clients'updated rates.
• Coordinates with account executives and sales support teams to make sure accurate information is being provided.
• Generate reports for internal use to pinpoint certain changes needed for specific customers.
• Maintain Excel reports to keep track of the company’s overall KPI for certain tasks.
• Provide insight to other departments/teams on how the system is linked to billing functions.
• Help troubleshoot internal documents for shipment cost/revenue.
• Maintain and take ownership of the account’s billing/charging SOP based on account executives’ needs and their agreement with clients.
• Provide support to sales and sales support teams for fixing outdated data and making sure each client is up to date with the latest billing regulations for shipping.
• Auditing accounts on a regular basis to make sure information matches on different platforms.
• Work with different departments to make sure the system is functioning properly for special case scenarios.
• having detailed knowledge of the shipping industry and the operational aspect to troubleshoot cases that are needed

Work Schedule

GDL Office Monday to Friday 7:00 am - 4:00 pm or 8:00 am - 5:00 pm GDL Time

Education & Experience

• International business degree oraround1 yearof experience related to logistics with data entry or account management in a B2B setting.
• Interest in data entry, improvement of processes and effective communication with internal teams.
• Must have basic knowledge of logistics, supply chain and sales processes.
• Experience using Microsoft Office tools, mainly Excel.

Perks & Benefits of OEC Group

• Law benefits

After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:

• Full Health Insurance Premium (Some Dental and Vision services are covered)
• Vacation Days
• Personal Days and Floating Day.
• Monthly Food Vouchers
• Saving Fund.
• Annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonus.

Company Culture

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team-building activities!

OEC Group is an Equal Opportunity Employer.