Channel Operations Analyst - Data-Driven Logistics

Cisco Systems; Región Centro; On-site; MXN 420,000 - 640,000; Full time

Job summary

Cisco Systems is seeking a Business Operations Analyst to own distributor operational support, analyze data with Excel, and drive cross-functional improvements across Channel Operations. You will identify trends, resolve risks, and translate complex requirements into actionable solutions for a scalable distribution network.

The role emphasizes collaboration with Supply Chain, Finance, and Commerce Operations, and increasingly applies AI-driven tools to streamline workflows and increase

Qualifications

• Bachelor's degree in a quantitative field or 4+ years of equivalent experience.
• 5+ years of experience in business operations, supply chain, logistics, or channel operations.
• Strong Excel skills, including Pivot Tables and formulas for data analysis.
• Experience using data to identify operational trends, anomalies, or root causes.
• Experience documenting and analyzing end-to-end business processes to identify gaps or inefficiencies.

Responsibilities

• Operational Execution: own distributor operational support and diagnose bottlenecks to improve service and efficiency.
• Data Analysis and Reporting: use Excel to aggregate, clean, and analyze data, identifying performance trends and root causes for partners.
• Process Improvement: review supply chain workflows to identify gaps and implement standardized solutions to reduce manual work.
• Cross-Functional Coordination: align with Supply Chain, Finance, and Commerce Ops on requirements and handoffs.
• Technology Integration: leverage AI and automation to streamline workflows and document new methods for scalable operations.

Skills

Microsoft Excel

Pivot Tables

Data analysis

Cross-functional coordination

Operational excellence

Education

Bachelor's degree in Supply Chain, Business, Engineering, or a related quantitative field

Master's degree in Business Administration (MBA) or related field

Tools

Operational dashboards

Workflow automation platforms

AI-driven data analysis tools

Job description

Cisco Systems is seeking a Business Operations Analyst to own distributor operational support, analyze data with Excel, and drive cross-functional improvements across Channel Operations. You will identify trends, resolve risks, and translate complex requirements into actionable solutions for a scalable distribution network.

The role emphasizes collaboration with Supply Chain, Finance, and Commerce Operations, and increasingly applies AI-driven tools to streamline workflows and increase