Carrier Sales Represntative

ShipStation Global; Monterrey; On-site; MXN 240,000 - 360,000; Full time

Job summary

ShipStation Global is seeking a Carrier Sales Representative in Monterrey to help grow our carrier network through proactive prospecting and strategic negotiations. You will work to cover freight costs efficiently while maintaining first-class service.

You will negotiate rates with carriers, monitor shipments, and respond to carrier and customer questions, ensuring timely tendering, delivery, receivables, and payments in line with company standards.

Qualifications

• High School diploma or GED is required.
• Proven ability to build relationships at all levels.
• Strong organizational skills with attention to detail and multitasking.
• Excellent verbal and written communication.
• Innovative thinker who learns and solves problems.
• Enthusiastic, assertive, driven, dynamic and flexible.

Responsibilities

• Implement strategies to grow and develop carrier portfolios through prospecting and sales.
• Deepen relationships within core carrier portfolios to drive business growth.
• Negotiate competitive rates with carriers to maximize profits while ensuring service quality.
• Stay informed on transportation industry developments and adapt strategies accordingly.
• Identify and address carrier communication issues during and after business hours, improving partner relations.
• Ensure all shipments are tracked according to policy and standards.
• Resolve routine customer questions and escalated challenges related to tendering, delivery, and payment to carriers.
• Adhere to company policies and regulatory standards.

Skills

Negotiation

Relationship building

Communication

Multitasking

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Carrier Sales Representative is responsible for helping develop and grow a portfolio of top accounts in the Company’s carrier network through innovative prospecting and sales strategies. The Carrier Sales Representative must have strong negotiation skills, ensuring all freight is covered in a cost-effective, time-efficient manner, with a focus on sustaining reliable, first-class service to the Company’s carrier network.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Implement successful strategies and techniques for growing and developing carrier portfolios through prospecting and sales strategies.
• Deepen relationships within core carrier portfolios across all levels to further drive business growth.
• Negotiate competitive rates with carriers (exercising discretion and judgment with respect to same within reasonable parameters and/or guidelines) to maximize profits and develop long-term solutions through a deep understanding of the market.
• Stay abreast of developments in the transportation industry and adapt strategy to changing conditions; identify external threats and opportunities.
• Understand and identify negative trends in carrier communication occurring during both regular business hours and after hours, assessing opportunities for improved communication with the Company’s carrier partners.
• Ensure all shipments are tracked according to Company policy and standards.
• Assess and resolve routine customer questions and issues and escalated customer challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment to carriers.
• Perform job duties in compliance with Company policies and procedures and applicable local, state, and national standards and regulations.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• High School diploma or GED required

QUALIFICATIONS:

• Ability to develop internal and external on-going, collaborative working relationships at all levels of a business
• Strong organizational skills with a high attention to detail and ability to multitask
• Excellent verbal and written communication skills
• Innovative thinker who enjoys learning and solving problems
• Enthusiastic, assertive, driven, dynamic, and flexible individual
• Proficient in the Microsoft office suite
• Customer Service/Relationship Management