Carrier Sales Representative - MEX

Worldwide Express; Monterrey; On-site; MXN 300,000 - 420,000; Full time

Job summary

Worldwide Express in Monterrey, Mexico is seeking a Carrier Sales Representative to develop and grow a portfolio of top accounts in the carrier network through prospecting and sales strategies. You will negotiate rates to maximize profits while ensuring reliable, first-class carrier service.

Key responsibilities include growing portfolios, deepening relationships, tracking shipments, resolving customer issues, and complying with company policies.

Qualifications

• High School diploma or GED required.
• Bachelor’s degree preferred.
• Ability to develop internal and external relationships at all levels of a business.
• Strong organizational skills with a high attention to detail and ability to multitask.
• Excellent verbal and written communication skills.
• Innovative thinker who enjoys learning and solving problems.
• Entrepreneurial, assertive, driven, and flexible.

Responsibilities

• Implement strategies for growing and developing carrier portfolios through prospecting and sales strategies.
• Deepen relationships within core carrier portfolios to drive business growth.
• Negotiate competitive rates with carriers to maximize profits and develop long-term solutions.
• Stay abreast of transportation industry developments and adapt strategy accordingly.
• Identify negative trends in carrier communication and improve relations with carrier partners.
• Ensure all shipments are tracked according to policy and standards.
• Assist with customer questions and escalate challenges related to load execution from tendering to payment.
• Perform duties in compliance with company policies and regulations.

Skills

Negotiation

Communication

Time management

Multitasking

Microsoft Office

Relationship building

Customer service

Team collaboration

Education

High School diploma or GED

Bachelor's degree

Job description

Purpose

The Carrier Sales Representative is responsible for helping develop and grow a portfolio of top accounts in the Company’s carrier network through innovative prospecting and sales strategies. The Carrier Sales Representative must have strong negotiation skills, ensuring all freight is covered in a cost-effective, time-efficient manner, with a focus on sustaining reliable, first-class service to the Company’s carrier network.

Essential Duties & Responsibilities

• Implement successful strategies and techniques for growing and developing carrier portfolios through prospecting and sales strategies.


• Deepen relationships within core carrier portfolios across all levels to further drive business growth.


• Negotiate competitive rates with carriers (exercising discretion and judgment with respect to same within reasonable parameters and/or guidelines) to maximize profits and develop long-term solutions through a deep understanding of the market.


• Stay abreast of developments in the transportation industry and adapt strategy to changing conditions; identify external threats and opportunities.


• Understand and identify negative trends in carrier communication occurring during both regular business hours and after hours, assessing opportunities for improved communication with the Company’s carrier partners.


• Ensure all shipments are tracked according to Company policy and standards.


• Assess and resolve routine customer questions and issues and escalated customer challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment to carriers.


• Perform job duties in compliance with Company policies and procedures and applicable local, state, and national standards and regulations.

Required Knowledge/Skills/Abilities

• High School diploma or GED required


• Bachelor’s degree preferred

Qualifications

• Ability to develop internal and external on-going, collaborative working relationships at all levels of a business


• Strong organizational skills with a high attention to detail and ability to multitask


• Excellent verbal and written communication skills


• Innovative thinker who enjoys learning and solving problems


• Enthusiastic, assertive, driven, dynamic, and flexible individual


• Proficient in the Microsoft office suite


• Customer Service/Relationship Management


• Written/verbal communication


• Technical capacity


• Customer/client focus


• Ability to work in a team atmosphere


• Strong communication skills


• Effective decision making


• Results-oriented
  
• Effective time management


• Forward and strategic thinking


• Entrepreneurial

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work Environment: No travel is required.

Physical Requirements

NP Not Present

O Occasional (Up to 25% of time)

F Frequent (26%-74% of time)

C Constant (75% or more of time)