Business Systems Analyst II - Automation & IT Solutions

Flex; Región Centro; Presencial; MXN 320.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Life Insurance

Descripción de la vacante

Flex is seeking an L2 Business Systems Analyst in Guadalajara, North Campus, to explore complex business problems and design automated, customised, and standardised IT solutions. You will work under IT Operations, troubleshoot issues, define specifications, and collaborate with stakeholders to deliver viable systems improvements.

The role requires BA/BS or equivalent, experience with databases, MES, and ticketing systems, and strong English, communication, and analytical skills.

Formación

• BA/BS or equivalent work experience.
• Experience and general knowledge of computerized databases, supply chain management, and process guidelines.
• Fluent English.
• Good knowledge of the MS Office package.
• Experience working with ticketing systems (Service Now, others).
• Knowledge of production systems administration (MES).
• Communication, analytical skills, problem-solving, critical thinking, team player, proactive, adaptable, and always ready to learn.
• Ability to successfully follow up closure and complete projects assigned.

Responsabilidades

• Research complex business problems and propose automated solutions to improve operations and processes efficiency by planning and scheduling project deliverables, goals, milestones.
• Provide L2 technical expertise in identifying, evaluating, and developing systems and procedures that are cost‑effective, delivering consultation to users related to automated systems.
• Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements.
• Resolve required improvements on the systems & supervise their correct implementation to meet site business/customer’s requirements.
• Communicate with users to troubleshoot and resolve day‑to‑day system issues to ensure smooth operation.
• Explore and define new methods and requirements by writing functional and technical specifications for developers and executing Global IT projects.

Conocimientos

Fluent English

Analytical skills

Problem solving

Communication

Team player

Proactive

Adaptable

Learnability

Educación

BA/BS or equivalent

Herramientas

MS Office

ServiceNow

MES

Descripción del empleo

Flex is seeking an L2 Business Systems Analyst in Guadalajara, North Campus, to explore complex business problems and design automated, customised, and standardised IT solutions. You will work under IT Operations, troubleshoot issues, define specifications, and collaborate with stakeholders to deliver viable systems improvements.

The role requires BA/BS or equivalent, experience with databases, MES, and ticketing systems, and strong English, communication, and analytical skills.