Delivery Business Systems Analyst

Flex; Región Centro; Presencial; MXN 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Descripción de la vacante

Flex is seeking a Delivery Business Systems Analyst to join our Guadalajara team (North Campus) on-site. You will analyze complex business problems and design automated system solutions to improve efficiency, while supporting IT system development projects and maintaining reliable information systems to meet user needs.

A typical day includes resolving incidents at multiple levels, documenting resolutions, implementing permanent fixes, diagnosing data quality issues, planning preventive actions,

Formación

• Degree in Systems Engineering or a related field.
• Intermediate-Advanced English language.
• 100% on-site role.
• Schedule flexibility for support is essential.
• Knowledge of SQL Server databases required.
• Development skills.
• Basic knowledge of networking and technical support.
• Basic knowledge of servers.

Responsabilidades

• Provide solutions to incidents at second and third functional and technical level.
• Record the occurrence and resolution of support incidents.
• Implement and register permanent solutions to failures in IT services.
• Diagnose quality problems of application data.
• Define, plan and implement preventive actions to avoid future incidents by the same source.
• Prioritize and resolve IT service incidents.
• Ensure the availability of floor control systems.
• Scale and escalate unresolved issues to the service provider.
• Install and update server applications that support manufacturing.

Conocimientos

English proficiency

SQL Server knowledge

Development skills

Networking basics

Servers basics

Educación

Degree in Systems Engineering or related field

Descripción del empleo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Job summary:

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Delivery Business Systems Analyst located in Guadalajara, North Campus.

The Delivery Business Systems Analyst role involves responsible for analyzing complex business problems to solve them with automated systems and will also be responsible for designed details for automated systems in order to make them more efficient. Supporting the IT system development projects team for the business, responsible for administering and maintaining the organization’s information systems to ensure that they function reliably and in accordance with user needs.

What a typical day looks like:

• Provide solutions to incidents of second and third functional and technical level.
• Record the occurrence and resolution of support incidents.
• Implementation and registration of permanent solutions to failures in IT services
• To diagnose quality problems of application data.
• Define, plan and implement preventive actions to avoid future incidents of known problems by the same source.
• Prioritizing and resolve support incidents generated in IT services.
• Ensuring the availability of floor control systems.
• Scale and ensure solving problems that cannot be resolved to the service provider.
• Install and update applications on servers that provide services to manufacturing

The experience we’re looking to add to our team:

• Degree in Systems Engineering or a related field
• Intermediate-Advanced English.
• 100% on-site role.
• Schedule flexibility (for support) is essential.
• Knowledge of SQL Server databases required.
• Development skills.
• Basic knowledge of networking and technical support.
• Basic knowledge of servers.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

XS65

Job Category

IT

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).