Business Operations Officer

MIGSO-PCUBED; Santiago de Querétaro; On-site; MXN 700,000 - 900,000; Full time

Job summary

MIGSO-PCUBED is seeking a Business Operations Officer based in Querétaro to optimize financial and administrative processes across North America. You will manage project and contract data, oversee invoicing, monitor WIP and financial reporting, and lead a team of Sales Administrators.

The role requires a Bachelor’s degree and 5–8 years in business operations with SAP/CRM experience, strong analytical skills, and proactive process improvement focus. English required; French a plus.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
• 5–8 years of experience in business operations and financial administration.
• Experience with SAP and CRM systems.
• Strong team leadership and excellent communication skills.

Responsibilities

• Manage project and contract data across CRM and SAP systems, ensuring accurate engagement, client, and subcontractor records.
• Oversee invoicing and financial processes, including timesheet reviews, billing, credit notes, expense reconciliation, and intercompany invoicing.
• Monitor financial performance and reporting, including Work in Progress (WIP), outstanding debts, and ad hoc reports for Business Managers and stakeholders.
• Lead and coordinate operational support, supervising the Sales Administrators team and collaborating with Business Managers to resolve project and client-related queries.
• Ensure compliance and operational excellence by managing subcontractor documentation, supporting audits, and maintaining adherence to internal financial and operational policies.

Skills

Team management

Analytical skills

Communication skills

Detail-oriented

English proficiency

French a plus

Education

Bachelor’s degree in Business Administration, Finance, Accounting, or related field

Tools

SAP

CRM systems

Job description

MIGSO-PCUBED is looking for a Business Operations Officer to join our team and support our business operations across North America based in Querétaro.

Who We Are

MIGSO-PCUBED is a global management consulting firm focused on delivering project, program, and portfolio management as a service. We are a global team of about 3,000 experts operating across Europe, North America, Asia, and Australia. We work across the Aerospace and Automotive sectors, supporting our clients in steering major projects and programs, managing project portfolios, and improving the maturity and efficiency of project management organizations.

What You’ll Do

As a Business Operations Officer at MIGSO-PCUBED, you will play a key role in ensuring the accuracy, efficiency, and compliance of our financial and administrative processes across North America. You will work closely with Business Managers and cross-functional teams to support project operations, financial reporting, invoicing, and subcontractor management, while supervising a team of Sales Administrators.

In this key role, you will be responsible for:

• Managing project and contract data across CRM and SAP systems, ensuring accurate and up-to-date engagement, client, and subcontractor records.
• Overseeing invoicing and financial processes, including timesheet reviews, billing, credit notes, expense reconciliation, and intercompany invoicing.
• Monitoring financial performance and reporting, including Work in Progress (WIP), outstanding debts, and ad hoc reports for Business Managers and stakeholders.
• Leading and coordinating operational support, supervising the Sales Administrators team and collaborating with Business Managers to resolve project and client-related queries.
• Ensuring compliance and operational excellence by managing subcontractor documentation, supporting audits, and maintaining adherence to internal financial and operational policies.

Who You Are

We are looking for someone with:

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• 5-8 years of experience in business operations, financial administration, and SAP/CRM systems.
• Knowledge of invoicing, financial reporting, and contract management.
• Team management skills and strong organizational abilities.
• Good analytical and communication skills, with attention to detail.
• English proficiency; French is a plus.
• A proactive mindset and a focus on accuracy and continuous improvement.

Why You’ll Love MP

At MP, our people are our pride and joy. That’s why we care about what we can do for YOU and your career. Here are a few reasons why you’ll love working with us:

• Global Networking: Connect with a diverse community of professionals from around the world.
• Multi-Industry Exposure: Expand your horizons across various industries and domains, building versatile skills and expertise.
• Continuous Learning: Benefit from certification training, internal seminars, LinkedIn Learning courses, and more.
• Career Progression: Grow with us through our structured career development framework.
• Inclusive Culture: Be part of a collaborative environment that values respect, team spirit, excellence, and a commitment to delivering results.

What You Can Expect During the Interview Process

• A 15–20-minute introductory call with our Talent Partner.
• The opportunity to meet our team through a couple of interviews.

Equal Opportunity Statement

MIGSO-PCUBED recognizes the right of every person to obtain and maintain employment without discrimination. We are committed to providing equal employment opportunities and do not discriminate based on any characteristic protected by applicable local, state, or federal law. This commitment applies to all employment decisions, including recruitment, hiring, compensation, staffing, training, promotion, transfer, and termination.