Billing & Invoicing Specialist

FedEx Express México; Toluca; Presencial; MXN 201.000 - 312.000; Jornada completa

Descripción de la vacante

FedEx Express México is seeking an Invoicing Agent to support front-line operations in Toluca. The role involves data entry, billing, invoicing accuracy and coordinating with internal teams on daily tasks in a busy office setting.

Ideal candidates have 2 years in Billing or AR, strong customer service skills, and fluent English. This full-time position emphasizes accuracy, documentation and timely processing of invoices and credits.

Formación

• High School Degree/Equivalent.
• Two years of college in Accounting or Business preferred.
• Previous clerical or customer service experience in a service environment.
• Two years experience in Billing or Accounts Receivable.
• Excellent customer service and communications skills (oral and written).
• Fluent in English.

Responsabilidades

• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits/debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-Bso).
• Generates reporter for daily reimbursement to FedEx internal AA. Generate RODr reports. Generate reports for billing collection BSO same day collection.

Conocimientos

Customer service

Clear communication

Typing 35 WPM

Word processing & Spreadsheets

Fluent English

Educación

High School Degree/Equivalent

Two years of college in Accounting or Business

Descripción del empleo

FedEx Express México is seeking an Invoicing Agent to support front-line operations in Toluca. The role involves data entry, billing, invoicing accuracy and coordinating with internal teams on daily tasks in a busy office setting.

Ideal candidates have 2 years in Billing or AR, strong customer service skills, and fluent English. This full-time position emphasizes accuracy, documentation and timely processing of invoices and credits.