Billing & Invoicing Specialist

FedEx Group; Galeras; Presencial; MXN 134.000 - 246.000; Jornada completa

Descripción de la vacante

FedEx in Mexico is seeking an administrative coordinator focused on billing, data entry and front-line operation coordination. The role emphasizes resolving service and billing inquiries, processing credits/debits, and maintaining accurate invoicing and records.

The position requires two years of college in Accounting or Business and fluency in English, with strong typing and office software skills. A collaborative, office-based environment with cash handling responsibilities is offered.

Formación

• Excellent customer service and communications skills (oral and written).
• Clear and articulate speaking voice.
• Light typing (35 WPM) and experience operating a CRT.
• Word-processing and Spreadsheets experience is required.
• Fluent in English.

Responsabilidades

• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits/debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-Bso).
• Generates reporter for daily reimbursement to FedEx internal AA.Generate RODr reports. Generate reports for billing collection BSO same day collection,
• Application collections system ORACLEAR.GCCS application.

Conocimientos

Customer service

Communication skills

English fluency

Light typing

CRT experience

Word processing

Spreadsheets

Educación

High School Degree/Equivalent

Two years college in Accounting or Business

Herramientas

ORACLEAR GCCS

Descripción del empleo

FedEx in Mexico is seeking an administrative coordinator focused on billing, data entry and front-line operation coordination. The role emphasizes resolving service and billing inquiries, processing credits/debits, and maintaining accurate invoicing and records.

The position requires two years of college in Accounting or Business and fluency in English, with strong typing and office software skills. A collaborative, office-based environment with cash handling responsibilities is offered.