Bilingual Tech Support In Cctv And Access Control

Portenntum De México

Monterrey

On-site

MXN 201,000 - 312,000

Full time

2 days ago
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Benefits offered by this job

On-site work in Monterrey
Weekday schedule 8:30 AM – 6:30 PM
Statutory benefits
13% savings fund
Subsidized cafeteria
Medical service for accidents

Job summary

Portenntum De México is seeking a proactive, independent technical support specialist to assist clients in the United States and Latin America from our Monterrey office. The role requires conversational English, knowledge of CCTV and access control systems, and experience with equipment configuration and troubleshooting.

The position is on-site in Monterrey with a Monday–Friday schedule, 8:30 AM to 6:30 PM.

Qualifications

  • Conversational and functional technical English.
  • Knowledge of CCTV and access control systems.
  • Experience in equipment configuration, maintenance, and troubleshooting.
  • Strong communication and customer service skills.

Skills

Technical English
CCTV knowledge
Access control systems
Equipment configuration
Troubleshooting
Customer service

Tools

CCTV systems
Access control hardware

Job description

Do you have experience in electronic security, equipment configuration, ¿and bilingual technical customer support? This opportunity is for you! We are looking for a proactive, independent individual with conversational English skills to provide technical support to clients in the United States and Latin America from our corporate office in Monterrey.

What do you need?
  • Conversational and functional technical English (an assessment with a US client will be conducted).
  • Knowledge of CCTV and access control systems.
  • Experience in equipment configuration, maintenance, and troubleshooting.
  • Strong communication and customer service skills.
What do we offer?
  • On-site work in Monterrey, N.L.
  • Monday through Friday schedule, 8:30 AM to 6:30 PM.
  • Statutory benefits plus additional perks.
  • 13% savings fund.
  • Subsidized Cafeteria and Medical Service for Accidents.
  • Location: Av. Revolución, Monterrey, Nuevo León.
  • If your background is in technical support and electronic security, we want to meet you.
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