Bilingual Sales Trainer & Onboarding Coach

Redial BPO; Mexicali; On-site; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Career development opportunities

Dynamic and collaborative work环境.

Culture focused on learning and coach​

Job summary

Redial BPO in Mexicali, Mexico is seeking a Sales Trainer to onboard and develop new hires and staff for a fast-paced sales environment. You will design, deliver, and refine training programs, leveraging classroom and virtual sessions to drive performance.

You will collaborate with Operations and Quality teams to ensure training aligns with business goals and to support new campaigns and process updates. Strong English/Spanish bilingual skills and instructional design experience are essential.

Qualifications

• Must be fluent in English and Spanish (B2+ level in English)
• Experience creating training materials and instructional content
• Ability to design and deliver engaging training sessions
• Flexible schedule availability

Responsibilities

• Facilitate classroom and virtual training sessions for new and existing staff
• Design, update, and tailor training materials and presentations
• Create an inclusive learning environment encouraging participation
• Monitor progress and provide coaching to improve performance
• Develop assessments to measure learning effectiveness
• Maintain training records and reporting
• Coordinate onboarding requirements for new hires
• Collaborate with Operations, QA, and leadership to align training with goals
• Support launch of campaigns and process updates

Skills

Bilingual EN/ES

Advanced PowerPoint

MS Office

Training materials creation

Coaching and training delivery

Education

High School Diploma

Instructional Design Certification

Tools

Computer and LMS basics

Job description

Redial BPO in Mexicali, Mexico is seeking a Sales Trainer to onboard and develop new hires and staff for a fast-paced sales environment. You will design, deliver, and refine training programs, leveraging classroom and virtual sessions to drive performance.

You will collaborate with Operations and Quality teams to ensure training aligns with business goals and to support new campaigns and process updates. Strong English/Spanish bilingual skills and instructional design experience are essential.