Bilingual Risk & Carrier Vetting Specialist

Lever, Inc.; Región Centro; Híbrido; MXN 240.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly grocery vouchers

Vacation days

Medical insurance including dental and

Vision plans

Casual dress code

Office engagement activities and team‑

Happy hours

Descripción de la vacante

Arrive Logistics is seeking a detail-oriented Risk Coordinator to vet motor carriers for ID Theft and High Value High Risk loads, safeguarding our customers' freight. You will resolve related tickets, maintain data in the TMS, and monitor critical alerts in collaboration with the Risk Team.

The role requires bilingual English/Spanish capability, strong communication skills, and the ability to work independently in a fast-paced environment.

Formación

• High school diploma or equivalent; bachelor’s degree preferred.
• Bilingual in English and Spanish required.
• Self-starter who works independently.
• Able to multitask in a fast-paced environment.
• Strong logical reasoning and attention to detail.
• Excellent customer service and communication via phone and email.

Responsabilidades

• Carrier vetting to ensure ID Theft and High Value High Risk loads meet standards.
• Resolve load-level tickets promptly to maintain operations.
• Update and maintain the TMS with carrier audit data.
• Investigate alerts and escalate significant findings to Risk Team.
• Apply compliance regulations in daily workflows.
• Communicate effectively with representatives and management.

Conocimientos

Detail oriented

Multitasking

Communication skills

Customer service

Independent work

Problem solving

Educación

High school diploma

Bachelor’s degree preferred

Herramientas

Microsoft Office

G-Suite

Descripción del empleo

Arrive Logistics is seeking a detail-oriented Risk Coordinator to vet motor carriers for ID Theft and High Value High Risk loads, safeguarding our customers' freight. You will resolve related tickets, maintain data in the TMS, and monitor critical alerts in collaboration with the Risk Team.

The role requires bilingual English/Spanish capability, strong communication skills, and the ability to work independently in a fast-paced environment.