Bilingual New Loan Specialist – Same-Day Funding

Genesis BPO LLC; Ciudad de México; On-site; MXN 223,000 - 357,000; Full time

Benefits offered by this job

Uncapped sales bonus

Paid training

Attendance bonus: $2,000 MXN per month

Grocery vouchers: 10% of base after 90

Referral bonus: up to $500 USD

Job summary

Genesis BPO LLC is seeking a New Loan Specialist/Bilingual Sales Representative (English/Spanish) to sell loan products to U.S. customers. You will verify income, guide contract signing, and aim to fund loans the same day.

The role requires handling 100+ calls daily, strong typing, and a willingness to learn through coaching. Offering paid training from day one, uncapped bonuses, and quarterly incentives, this position emphasizes speed, follow-up, and confident communication in a fast-paced

Qualifications

• Fluent English, written and spoken (English will be formally evaluated)
• High school diploma or equivalent
• 1+ year of experience in phone sales, collections, or lending
• Comfort working in a high-volume environment (100+ calls per day)
• Strong typing skills and the ability to multitask between phone and computer
• Openness to feedback: regular call coaching

Responsibilities

• Contact new applicants by phone, text, and email within minutes of applying, following a structured multi-day contact cadence
• Ask discovery questions to understand each customer’s needs before recommending a solution
• Handle objections confidently and ask for the close
• Guide customers through income verification, contract signing, and funding
• Write personalized follow-up messages
• Enter customer data accurately in our CRM
• Meet daily and monthly conversion and funding goals

Skills

Fluent English

Strong typing

Multitasking

Phone sales

Education

High school diploma

Tools

CRM software

Job description

Genesis BPO LLC is seeking a New Loan Specialist/Bilingual Sales Representative (English/Spanish) to sell loan products to U.S. customers. You will verify income, guide contract signing, and aim to fund loans the same day.

The role requires handling 100+ calls daily, strong typing, and a willingness to learn through coaching. Offering paid training from day one, uncapped bonuses, and quarterly incentives, this position emphasizes speed, follow-up, and confident communication in a fast-paced