Bilingual Neurology Scheduler | Patient Care & Coordination

Cerebrocare; Monterrey; Presencial; MXN 290.000 - 312.000; Jornada completa

Descripción de la vacante

Cerebrocare in Monterrey, Mexico, seeks a bilingual Virtual Scheduler to support U.S.-based clinics. The role requires English/Spanish fluency and experience in patient scheduling, intake, and medical administration.

The ideal candidate can manage high volumes, maintain EMR records, and coordinate referrals. This is an Independent Contractor position with phased salary growth and onsite equipment responsibility.

Formación

• Fully bilingual in English and Spanish required.
• Previous experience as Scheduler, Medical Scheduler, Patient Coordinator, Case Manager, Medical Assistant, or similar healthcare role.
• Experience in healthcare settings, medical offices, or specialty clinics.
• Neurology experience is highly preferred.
• Knowledge of patient intake, scheduling workflows, and healthcare terminology.
• Strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Ability to work independently and efficiently in a fast-paced environment.

Responsabilidades

• Schedule, reschedule, and confirm patient appointments.
• Coordinate patient care and maintain provider schedules.
• Conduct patient intake and collect required documentation.
• Assist patients with appointment-related questions and follow-ups.
• Coordinate referrals, authorizations, and prescription requests as needed.
• Maintain accurate patient records within the EMR system.
• Communicate effectively with patients, providers, and clinic staff.
• Support case management and healthcare administrative processes.
• Ensure a positive patient experience through professional and compassionate communication.

Conocimientos

Bilingual EN/ES

Scheduler

Medical Coordinator

Case Manager

Medical Assistant

Healthcare exp

Descripción del empleo

Cerebrocare in Monterrey, Mexico, seeks a bilingual Virtual Scheduler to support U.S.-based clinics. The role requires English/Spanish fluency and experience in patient scheduling, intake, and medical administration.

The ideal candidate can manage high volumes, maintain EMR records, and coordinate referrals. This is an Independent Contractor position with phased salary growth and onsite equipment responsibility.