Bilingual Customer Support Specialist

Viamericas Corporation; Tijuana; On-site; MXN 214,000 - 228,000; Full time

Benefits offered by this job

Fully paid training

Transportation bonus

All law benefits, from day one

Monthly quality and efficiency bonuses

3 meals a week, fully paid for the公司

Job stability with permanent contract

Growth opportunities within the公司

Excellent location, accessible to all

Job summary

Viamericas is seeking bilingual telephone executives for customer service in Tijuana. You will handle data entry from customers and take inbound and outbound calls in English. No sales.

The role emphasizes accurate information delivery, strong customer service, and reliable schedule adherence. Benefits include fully paid training, transportation bonus, and comprehensive legal benefits from day one. This position sits within a cross-border payments environment, helping immigrant families access

Qualifications

• Intermediate to advanced English proficiency required.
• Excellent customer service skills required.
• Flexible schedule required.
• High school diploma required.
• Basic computer skills with Microsoft Office and internet browsers.
• Resume, INE, RFC, CURP, NSS and two letters of recommendation required.

Responsibilities

• Type in data provided directly from customers.
• Take inbound and outbound calls in English.
• Provide information and resolve questions or problems with no sales.

Skills

English proficiency

Customer service skills

Flexible schedule

Education

High School Diploma

Tools

Microsoft Office

Microsoft Windows

Internet Browsers

Job description

Viamericas is seeking bilingual telephone executives for customer service in Tijuana. You will handle data entry from customers and take inbound and outbound calls in English. No sales.

The role emphasizes accurate information delivery, strong customer service, and reliable schedule adherence. Benefits include fully paid training, transportation bonus, and comprehensive legal benefits from day one. This position sits within a cross-border payments environment, helping immigrant families access