Bilingual CS Rep (Spanish/English) - Mexico City

TTEC; Ecatepec de Morelos; On-site; MXN 197,000 - 236,000; Full time

Benefits offered by this job

On-site medical service

Life insurance

Restaurant vouchers (onsite cafeteria)

Tuition reimbursement

Training opportunities

Employee Resource Groups

Job summary

TTEC’s award-winning employment experience invites you to join as a Bilingual Customer Service Representative – Spanish-English in Mexico City. You’ll bring humanity to business, providing timely support and solutions to customers.

This role requires advanced English and Spanish, on-site work in Mexico City, and flexible scheduling to cover evenings and weekends. TTEC offers extensive training and development opportunities, plus competitive benefits.

Qualifications

• At least 1 year of recent customer service experience.
• Advanced English and Spanish (written and spoken).
• Willing to work evenings and weekends.
• Based in Mexico City or nearby.

Responsibilities

• Answer incoming communications from customers.
• Research to provide answers and resolve issues.

Skills

Customer service

Bilingual English-Spanish

Multitasking

MS Windows

Flexible scheduling

Tools

Microsoft Windows

Job description

TTEC’s award-winning employment experience invites you to join as a Bilingual Customer Service Representative – Spanish-English in Mexico City. You’ll bring humanity to business, providing timely support and solutions to customers.

This role requires advanced English and Spanish, on-site work in Mexico City, and flexible scheduling to cover evenings and weekends. TTEC offers extensive training and development opportunities, plus competitive benefits.