Bilingual Spanish–English Sales Advocate

TTEC; Ciudad de México; Vor Ort; MXN 201.000 - 288.000; Vollzeit

Benefits dieser Stelle

On-site medical

Life insurance

Restaurant vouchers

Tuition reimbursement

Training programs

Diversity & inclusion programs

Zusammenfassung

TTEC is looking for a Bilingual Service to Sales Representative – Spanish-English to work onsite in Mexico City. You will service existing customers, upsell products, and educate clients on current offerings while maintaining a customer-first approach.

The role emphasizes bilingual communication, sales opportunities, and a collaborative, growth-oriented environment with strong training and career development support.

Qualifikationen

• 6 months of call center and/or customer service experience.
• Advanced English and Spanish both written and spoken.
• Currently live in Mexico City or the immediate surroundings.
• Open availability to work any shift, including evenings and weekends.
• Ability to navigate through several web applications simultaneously.

Aufgaben

• Close a sale by negotiating and handling objections during role plays and customer interactions.
• Handle calls from existing customers and identify and close sales opportunities.
• Educate customers on current products and suggest complementary options for future needs.

Kenntnisse

Bilingual EN/ES

Call center exp

Active listening

Sales aptitude

Multitasking

Microsoft Windows

Mexico City resident

Tools

Microsoft Windows

Jobbeschreibung

TTEC is looking for a Bilingual Service to Sales Representative – Spanish-English to work onsite in Mexico City. You will service existing customers, upsell products, and educate clients on current offerings while maintaining a customer-first approach.

The role emphasizes bilingual communication, sales opportunities, and a collaborative, growth-oriented environment with strong training and career development support.