Bar Manager: Elevate Guest Experience & Beverage Growth

Hilton; Tulum; On-site; MXN 420,000 - 660,000; Full time

Job summary

Hilton in Quintana Roo, Mexico, seeks a Bar Manager to oversee beverage operations across hotel outlets and deliver memorable guest experiences.

You will lead a diverse team, implement marketing strategies, and drive beverage sales while ensuring top-quality service and strict regulatory compliance.

Hilton emphasizes hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to elevate every guest stay.

Qualifications

• Experience managing beverage operations across hotel outlets.
• Ability to lead and coach a diverse team.
• Knowledge of health, safety, sanitation and alcohol regulations.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Ensure seamless beverage operations: Manage all beverage operations for designated banquets and outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability
• Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Bar management

Leadership

Team supervision

Marketing

Upselling

Job description

Hilton in Quintana Roo, Mexico, seeks a Bar Manager to oversee beverage operations across hotel outlets and deliver memorable guest experiences.

You will lead a diverse team, implement marketing strategies, and drive beverage sales while ensuring top-quality service and strict regulatory compliance.

Hilton emphasizes hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to elevate every guest stay.