Bank Teller & Client Solutions Specialist

Citigroup Inc.; Oaxtepec; Presencial; MXN 167.000 - 246.000; Jornada completa

Descripción de la vacante

The Citi Teller role is an entry-level position focused on delivering day-to-day client services and processing transactions in a busy branch environment. You will be the first point of contact for Citi clients, handling cash, guiding customers to digital options, and supporting branch revenue generation with accurate service and compliance with policies.

The position is based in Mexico, Morelos (Oaxtepec) and emphasizes customer service, accuracy in transactions, and adherence to safety and

Formación

• Experience in customer service and sales is preferred.
• Cash handling experience is desirable.
• Strong problem solving and communication skills are essential.
• Ability to work well in a team oriented environment.
• Commitment to compliance with policies and procedures.

Responsabilidades

• Serve as the first point of contact for Citi clients with friendly and efficient service.
• Perform banking transactions, manage cash and branch vault cash.
• Identify referral opportunities for Citi products and services.
• Educate clients on digital and self-service options.
• Adhere to bank policies and regulatory procedures for safety and assets.
• Maintain knowledge of client accounts and available products.

Conocimientos

Customer service experience

Money handling

Sales experience

Problem solving

Teamwork

Educación

High School diploma or equivalent

Descripción del empleo

The Citi Teller role is an entry-level position focused on delivering day-to-day client services and processing transactions in a busy branch environment. You will be the first point of contact for Citi clients, handling cash, guiding customers to digital options, and supporting branch revenue generation with accurate service and compliance with policies.

The position is based in Mexico, Morelos (Oaxtepec) and emphasizes customer service, accuracy in transactions, and adherence to safety and