ATM Monitoring Analyst — Operations Support

Citi Group; Ciudad de México; On-site; MXN 240,000 - 360,000; Full time

Job summary

Citigroup is recruiting for an Ops Support Specialist 4 in Mexico City. The role focuses on day-to-day operations support, record maintenance, and liaison with relationship managers, project managers, custodians, and clients.

You will handle documentation, account maintenance, imaging, and opening of accounts, while following Citi's operations processes and controls to safeguard clients and assets.

Qualifications

• 1–3 years of relevant experience.
• Experience in an office or operational environment.
• Proficient with complex databases and spreadsheets.
• Demonstrates technical and administrative expertise.
• Attention to detail and compliance with policies.

Responsibilities

• Follow established procedures to complete complex assignments.
• Provide team assistance and lead special projects.
• Conduct basic analysis and workflow management.
• Support an expansive array of products and services.
• Communicate information to senior managers and support risk mitigation.

Skills

Proficient computer and math skills

Attention to detail

Technical and administrative expertise

Experience with complex databases and;

Education

High School diploma or equivalent

Tools

Microsoft Office

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Citigroup is recruiting for an Ops Support Specialist 4 in Mexico City. The role focuses on day-to-day operations support, record maintenance, and liaison with relationship managers, project managers, custodians, and clients.

You will handle documentation, account maintenance, imaging, and opening of accounts, while following Citi's operations processes and controls to safeguard clients and assets.