Associate Manager

EPAM Systems; México; Remote; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

LinkedIn Learning access

Job summary

EPAM Systems Inc. is seeking an Associate Manager to run staffing workflows across Solution Practices and keep delivery teams properly resourced.

You will align stakeholders on demand, availability, and timelines, improve staffing practices, and manage risks while handling multiple requests. You will work with Discipline Leads, Delivery Managers, and Talent Acquisition to confirm role requirements, sources, and timelines, while driving improvements in staffing standards and cross-functional

Qualifications

• Experience in staffing, recruitment, or resource management within IT services or consulting.
• Proven ability to manage multiple staffing requests and prioritize effectively.
• Strong stakeholder management and cross-functional collaboration.
• Excellent analytical and problem-solving skills with risk mitigation abilities.

Responsibilities

• Direct staffing operations across assigned Practice areas to align supply with demand.
• Align with Discipline Leads on demand, availability and staffing priorities.
• Confirm role requirements, needed skills, and timelines with project teams.
• Suggest alternative staffing approaches including part-time, rotations, and internal mobility.
• Anticipate shortfalls and delivery risks and propose mitigation plans.

Skills

Staffing

Recruitment

Resource management

HR

Business operations

Job description

We are looking for an Associate Manager to run staffing workflows across Solution Practices and keep delivery teams properly resourced. You will align stakeholders on demand, availability, and timelines, improve staffing practices, and manage risks while handling multiple requests.ResponsibilitiesDirect staffing operations across assigned Solution Practices to keep resource supply aligned with project demandAlign with Discipline Leads on demand and supply priorities, current availability, and emerging staffing concernsWork with project teams to confirm role requirements, needed skills, experience levels, timelines, and other staffing detailsSuggest alternative staffing approaches, including part-time assignments, rotations, cross-practice collaboration, internal mobility, and external hiringAnticipate staffing shortfalls, capacity limits, and delivery risks and recommend mitigation plansPrioritize and handle multiple staffing needs in parallel while meeting timelines and business goalsDevelop and sustain trusted relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and internal teamsDrive transparent stakeholder communication to support alignment and faster decision-makingEstablish clear expectations, ensure accountability, and follow up on commitments to meet staffing objectivesRaise staffing challenges with clear recommendations and escalate risks when neededChampion staffing best practices and support consistent use of operational proceduresOrganize staffing activities and operational priorities with limited supervisionAssess staffing processes for inefficiencies and propose actionable improvementsKeep staffing-related information, updates, and deliverables accurate, timely, and high qualityInterpret staffing trends, resource availability, and operational blockers to inform decisionsSupport the creation and rollout of staffing standards, best practices, and process improvementsEnable cross-functional collaboration and knowledge sharing to improve operational effectivenessRequirements5+ years of relevant experience in staffing, recruitment, resource management, HR, or business operations, ideally within IT services, consulting, or professional services2+ years of experience in Senior, Lead, Manager, or Owner-level roles with responsibility for outcomesTrack record of managing engagements for teams with 5+ full-time employeesStrong stakeholder management skills and the ability to collaborate across teams and seniority levelsAbility to manage multiple priorities independently and deliver results in a rapidly evolving environmentStrong analytical and problem-solving skills, including identifying risks, assessing alternatives, and recommending actionsProactive, creative, solution-oriented mindset that goes beyond standard staffing approachesStrong organizational skills with attention to detail and a high level of ownership and accountabilityAbility to influence and align stakeholders and drive decisions without direct authorityAbility to work with minimal supervision while maintaining a collaborative, team-oriented approachFluent English (B2) with excellent written and verbal communicationNice to haveRelevant professional certification that adds value to your profileWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.