Associate Manager

EPAM Systems; México; Remote; MXN 700,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Upskilling courses

LinkedIn Learning

Global career opportunities

Volunteer programs

Job summary

EPAM Systems in Mexico seeks an Associate Manager to lead staffing and resource coordination across Solution Practices, spanning Technology Consulting, Digital Marketing, and related domains. The role emphasizes balancing project demand with talent supply and building strong internal partnerships.

The ideal candidate has 5+ years in staffing or HR within IT services, superb stakeholder management, and fluent English.

Qualifications

• 5+ years in staffing, recruitment, or HR within IT services or consulting.
• 2+ years in Senior/Lead/Manager capacities.
• Experience overseeing engagements for teams of 5+ FTE.
• Strong stakeholder management across disciplines.
• Excellent communication and analytical skills.
• Fluent English (written and spoken).

Responsibilities

• Manage end-to-end staffing across designated Solution Practices, balancing demand and supply.
• Collaborate with Discipline Leads to understand priorities and staffing obstacles.
• Propose staffing tactics including part-time roles, internal transfers, and external recruitment.
• Identify shortfalls and risks ahead of time and propose mitigations.
• Ensure on-time delivery while aligning staffing with business goals.
• Maintain transparent communication among stakeholders and track commitments.

Skills

Staffing

Resource management

Stakeholder management

Analytical thinking

Communication

Problem solving

Ownership

Independent work

Fluent English

Job description

We're seeking a self-motivated, outcomes-focused Associate Manager to support staffing and resource coordination efforts spanning Solution Practices, covering Technology Consulting (eCommerce, CMS platforms, and related technologies), Digital Marketing, and additional practice areas. The right candidate brings background in staffing, recruitment, resource management, HR, or business operations, paired with strong communication, analytical, and stakeholder-handling capabilities. This position calls for someone able to operate within a fast-moving, ever-changing setting, juggle competing demands, and craft inventive staffing solutions that serve business prioritiesResponsibilitiesManage end-to-end staffing functions across designated Solution Practices, keeping project demand and resource supply in consistent balanceCollaborate closely with Discipline Leads to grasp supply-and-demand priorities, resource availability, and developing staffing obstaclesTeam up with project groups to pin down role specifications, required competencies, experience thresholds, timelines, and other essential staffing particularsSuggest inventive staffing tactics, including part-time roles, resource rotation, cross-practice teamwork, internal transfers, and outside recruitmentSpot staffing shortfalls, capacity restrictions, and emerging risks ahead of time, proposing fitting mitigation measuresJuggle numerous competing staffing demands at once, guaranteeing on-time delivery that supports broader business aimsCultivate and preserve relationships built on trust with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal groupsEnable smooth communication among stakeholders to foster transparency, alignment, and prompt decision-makingEstablish clear expectations, enforce accountability, and track commitments to guarantee staffing goals are reachedConvey staffing issues clearly, propose solutions, and escalate risks whenever the situation calls for itEncourage steady application of staffing best practices and formal operational proceduresManage operational priorities and staffing tasks with limited supervisionReview staffing procedures to spot inefficiencies and suggest realistic, workable enhancementsUphold accuracy, quality, and punctuality across staffing-related data, updates, and outputsExamine staffing patterns, resource availability, and operational hurdles to inform sound decision-makingHelp shape and roll out staffing standards, best practices, and process enhancementsFoster cross-functional teamwork and knowledge exchange to boost overall operational performanceRequirementsAt least 5 years of applicable background in staffing, recruitment, resource management, HR, or business operations, ideally gained within an IT services, consulting, or professional services settingA minimum of 2 years spent in Senior, Lead, Manager, or Owner-level capacitiesDemonstrated history overseeing engagements for teams comprising 5 or more full-time staffSolid stakeholder management capability, with skill collaborating effectively across varied teams and organizational tiersCapacity to independently handle multiple priorities and produce results in a fast-paced, continuously shifting environmentStrong analytical and problem-solving skill set, covering risk identification, option evaluation, and effective solution recommendationsA proactive, inventive, solution-focused approach, with the ability to look past conventional staffing methodsStrong organizational capability, careful attention to detail, and a high degree of ownership and accountabilitySkill influencing stakeholders, enabling alignment, and driving decisions absent direct authorityCapacity to operate independently with minimal guidance while sustaining a cooperative, team-focused styleFluent English (B2) paired with excellent spoken and written communication abilitiesNice to haveHolding a relevant professional certification, which would add meaningful value to your applicationWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.