Area Manager I, Fulfillment Ops & Team Leader

Amazon Inc.; Apodaca; On-site; MXN 420,000 - 600,000; Full time

Job summary

Amazon Inc. is seeking an Area Manager to lead a team of Amazon Associates in a fulfillment center. You will motivate, mentor, and coach your team while ensuring safety, quality, attendance and engagement during shifts.

As a servant leader, you will ensure the team has the tools and information to succeed, implement policies, and drive performance to meet customer demand. This role provides hands-on experience in fulfillment operations within a fast-paced, customer-focused environment.

Qualifications

• Bachelor's degree or equivalent.
• 1+ years of team leadership experience.
• Experience in English-language communication skills, both written and verbal.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• MBA, or Master's degree.
• Experience with Lean/Six Sigma.

Responsibilities

• Lead, manage, and develop a team of 20 to 50 Amazon Associates.
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition and communication programs.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
• Ensure procedures are followed for building security and product loss prevention.
• Partner with the management team to establish and maintain quality control standards.
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.

Skills

Team leadership

English communication

Flexible schedule

Education

Bachelor's degree or equivalent

MBA or Master's degree

Job description

Amazon Inc. is seeking an Area Manager to lead a team of Amazon Associates in a fulfillment center. You will motivate, mentor, and coach your team while ensuring safety, quality, attendance and engagement during shifts.

As a servant leader, you will ensure the team has the tools and information to succeed, implement policies, and drive performance to meet customer demand. This role provides hands-on experience in fulfillment operations within a fast-paced, customer-focused environment.