Analista Administrativo De Captura De Datos

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex

Xico

Sur place

MXN 180 000 - 240 000

Plein temps

Il y a 5 jours

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Résumé du poste

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking an Ops Support Specialist 3 to provide day-to-day operations support, including record maintenance, account opening, and documentation in coordination with the Operations - Core Team.

This entry-level role also acts as a liaison between operations staff, relationship managers, and clients, ensuring accurate data handling, compliance with rules, and efficient processing of activities.

Qualifications

1 year of relevant experience
Proficient computer and typing skills
Ability to adapt to new technology quickly and seamlessly
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work with others to complete assigned tasks

Responsabilités

Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
Identify process gaps requiring escalation, offering potential solutions
Assist with inventory management and workflow needs as dictated through risk priority and service level
Support a range of products and services
Analyze problems and formulate solutions through research and investigation
Navigate, test and execute moderately complex databases, spreadsheets, and systems
Ensure accurate and timely account handling
Assist in activities that help reduce organizational impact and/or loss
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Connaissances

Typing skills

Computer skills

Adapt to new technology

Written and verbal communication

Teamwork

Formation

High School diploma or equivalent

Outils

Office suite (Excel basics)

Description du poste

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
Identify process gaps requiring escalation, offering potential solutions
Assist with inventory management and workflow needs as dictated through risk priority and service level
Support a range of products and services
Analyze problems and formulate solutions through research and investigation
Navigate, test and execute moderately complex databases, spreadsheets, and systems
Ensure accurate and timely account handling
Assist in activities that help reduce organizational impact and/or loss
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

1 year of relevant experience
Proficient computer and typing skills
Ability to adapt to new technology quickly and seamlessly
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work with others to complete assigned tasks

Education:

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

Realizar altas, bajas de clientes y mantenimiento de las cuentas de banca electrónica en sistema
Actualización de expediente del cliente.
Es un puesto de nivel inicial a cargo de brindar servicios de apoyo de
operaciones, incluyendo lo siguiente: mantenimiento de
documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones
Altas de usuarios, reimpresiones y/o reinicios de claves, reposiciones de netkey y modificaciones de facultades de usuarios
llevando a cabo altas, bajas y mantenimientos para garantizar la integridad de los datos.

Requisitos