Operations Support Sr Analyst

Aplaro Ltd; Ciudad de México; Presencial; MXN 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Citi is seeking a Senior Operations Support professional in Mexico City to lead a team delivering operations support aligned with Citi's infrastructure and processes.

The role requires extensive experience in financial services, onboarding, AML, and KYC, with a focus on risk-aware decision making and cross-functional collaboration at a senior level.

Formación

• 6–10 years of experience in financial services, with commercial banking background advantageous.
• Experience with Client Onboarding processes and AML requirements.
• Working knowledge of Systematics, Citi KYC, SWIFT, SPEI, S264, S500, EDEALER.
• Ability to work under pressure and manage deadlines.
• Bachelor’s degree; Master’s degree preferred.

Responsabilidades

• Lead and manage teams to deliver operations support services.
• Monitor quality and efficiency of end results; train staff.
• Ensure risk controls and compliance with laws and Citi policies.
• Coordinate with senior stakeholders and act as SME.

Conocimientos

English level (conversational)

Finance industry experience

Funding systems experience

Educación

Bachelor's degree

Master's degree preferred

Herramientas

Systematics

Citi Know Your Client (KYC)

SWIFT

S264

S500

EDEALER

Descripción del empleo

The Ops Sup Sr. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities: Manage professional teams and departments through delegation of tasks and responsibilities Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel Manage occasionally complex and varied issues with significant departmental impact Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function Provide evaluative judgment based on analysis of information in complicated and unique situations Control and reconciliation of bank items, transitory accounts, and debtor-creditor accounts Ensure essential procedures are followed and contribute to the defining standards Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications: 6-10 years of experience with background in Financial Services Industry (Commercial Banking related experience is an advantage) Extensive knowledge of the Client Onboarding processes Working knowledge of Commercial Liability Account Opening, Maintenance & Anti Money Laundering (AML) Requirements Working knowledge of Systematics, Citi Know Your Client (KYC), GBS, SWIFT, SPEI, S264, S500, EDEALER. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Proven organization and time management skills Consistently demonstrates clear and concise written and verbal communication skills Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Nivel de inglés: conversacional
• Experiencia en sector financiero
• Experiencia en sistemas de fondeo

Job Family Group: Project and Program Management

Job Family: Program Management

Time Type: Full time

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.