Banamex - Validador de Expedientes PyME

Citigroup; Ciudad de México; Vor Ort; MXN 180.000 - 240.000; Vollzeit

Zusammenfassung

Citigroup in Mexico City is seeking an entry-level Ops Support Specialist 3 to perform day-to-day operations support, including documentation, account opening, and record management, coordinating with the Operations - Core Team.

You will liaise with relationship managers, project managers, custodians and clients, identify process gaps, and help ensure compliance with laws and Citi policies while maintaining accuracy and timeliness.

Qualifikationen

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Aufgaben

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for Citi's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Kenntnisse

Proficient computer skills

Typing skills

Adapt to new technology

Written communication

Verbal communication

Teamwork

Ausbildung

High School diploma or equivalent

Tools

Excel

Jobbeschreibung

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education

High School diploma or equivalent.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Requisitos

• Revisión minuciosa de expedientes
• Análisis de información
• Manejo de Excel (bases de datos, cruces de información, tablas dinámicas, fórmulas, etc.)

Actividades

• Validar los expedientes digitales de cuentas PyME
• Realizar dictaminaciones
• Verificación de información de sistema vs información enviada por sucursal
• Análisis de información e identificación de errores

Factor de descarte

Factor de descarte: Aquellos candidatos que no cumplan con los requisitos mínimos establecidos en la publicación serán descartados del proceso de selección. Asegúrate de demostrar claramente tu experiencia y habilidades en tu postulación.

Job Family Group

Operations - Core

Job Family

Operations Support

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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