AI-Driven Global Process Owner — Order Management

Align Technology, Inc.; Ciudad Juárez; Presencial; MXN 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

Align Technology, Inc. seeks an Associate Global Process Owner to support order management and production processes globally. You will leverage data analytics and AI-driven insights to improve visibility, reliability, and efficiency in global operations.

The role focuses on automating workflows, delivering KPI dashboards, and collaborating with cross-functional teams to sustain process quality across regions.

Formación

• Bachelor’s degree in a related field.
• Experience with data analytics, reporting and dashboards (Power BI, Excel).
• Exposure to automation tools and digital workflow optimization.
• Strong analytical and problem-solving abilities.
• Interest in AI, data analytics and process automation.
• Foundation in data standards, governance and quality concepts.
• Basic knowledge of SAP / ERP systems.

Responsabilidades

• Use data analytics and AI tools to detect anomalies, trends, and risks in order processing.
• Lead automation and AI-driven process improvements to boost efficiency.
• Prepare and deliver process metrics reports and dashboards with KPIs.
• Support digitization, automation and AI-enabled workflows.
• Maintain accuracy and integrity of order and delivery status data.
• Monitor sales orders and delivery processes with dashboards and reports (Power BI).
• Collaborate with cross-functional teams to address issues from monitoring.
• Follow up with owners to ensure timely closure of actions.
• Conduct root cause analyses to identify process improvements.
• Support global order and delivery processes across products and regions.

Conocimientos

Data analytics

Power BI

Excel advanced analytics

AI awareness

Process optimization

Problem-solving

Independent work

Educación

Bachelor’s degree in Business / Supply Chain / CS / Data Analytics

Herramientas

Power Automate

ERP basics (SAP)

Descripción del empleo

Align Technology, Inc. seeks an Associate Global Process Owner to support order management and production processes globally. You will leverage data analytics and AI-driven insights to improve visibility, reliability, and efficiency in global operations.

The role focuses on automating workflows, delivering KPI dashboards, and collaborating with cross-functional teams to sustain process quality across regions.