Global Process Optimization Lead — AI & Analytics

Align Technology; Michoacán; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

Align Technology is seeking a Global Process Management Specialist to support order management and production processes across global operations. You will leverage data analytics and AI-driven insights to enhance visibility, reliability, and efficiency.

Responsibilities include monitoring order workflows with AI tools, driving automation initiatives, and delivering KPI dashboards. Collaboration with cross-functional teams and adherence to SLAs are essential aspects of the role.

Formación

• Bachelor’s degree in Business, Supply Chain, Computer Science, Data Analytics, or related field.
• Experience with data analytics, reporting, and dashboarding tools (Power BI, Excel).
• Exposure to automation tools (Power Automate) and digital workflow optimization.
• Strong analytical and problem-solving skills with ability to interpret data and generate insights.
• Interest in AI, data analytics, and process automation.
• Completion of AI or Data Analytics courses/certifications (Power BI, Azure AI Fundamentals AI-900, Data Analytics courses, Prompt Engineering).
• Understanding of master data processes, data standards, data governance, and data quality concepts.
• Basic knowledge in SAP/ERP systems, preferably.

Responsabilidades

• Use data analytics and AI-enabled monitoring to detect anomalies, trends, and risks in order processing workflows.
• Drive automation and AI-supported process improvements for efficiency.
• Prepare and deliver process metrics reports and dashboards (KPIs).
• Support digitization, automation, and AI-enabled workflows.
• Maintain accuracy of order and delivery status information using automated checks.
• Monitor sales orders and delivery processes via Power BI dashboards.
• Collaborate with cross-functional teams to address issues discovered during monitoring.
• Conduct root cause analysis to identify areas for improvement in processing.
• Follow global process SLAs and ensure timely closure of action items.
• Support all Align products and regions that utilize the global order and delivery process.

Conocimientos

Power BI

Data analytics

Automation tools

AI fundamentals

Problem solving

Data governance

SAP/ERP knowledge

Educación

Bachelor’s degree in Business, Supply Chain, Computer Science, Data Analytics, or related field

Herramientas

Power BI

Excel advanced analytics

Power Automate

Azure AI Fundamentals AI-900

Prompt Engineering

SAP/ERP

Descripción del empleo

Align Technology is seeking a Global Process Management Specialist to support order management and production processes across global operations. You will leverage data analytics and AI-driven insights to enhance visibility, reliability, and efficiency.

Responsibilities include monitoring order workflows with AI tools, driving automation initiatives, and delivering KPI dashboards. Collaboration with cross-functional teams and adherence to SLAs are essential aspects of the role.