Accounts Receivable Specialist — Drive Prompt Payments

Incora; La cantera; On-site; MXN 180,000 - 240,000; Full time

Job summary

Incora in Chihuahua, Mexico is seeking a payments clerk responsible for tracking and resolving outstanding payment issues, interacting with customers, and generating aging and statement of account reports.

You will identify escalation paths to ensure prompt resolutions, maintain accurate customer records, and handle assigned tasks such as calling customers and completing admin duties to support timely billing.

Qualifications

• Experience in accounts receivable or billing processes.
• Proficiency with ERP or invoicing systems.
• Strong analytical and numerical skills.

Responsibilities

• Tracking and resolving outstanding payment issues.
• Interact with customers to obtain payment information.
• Generate aging and statements monthly or as required.
• Identify escalation paths to resolve invoice payment issues promptly.
• Maintain accurate customer data, contact info, portal usage, and billing details.
• Perform additional tasks such as phone calls and general admin duties.

Skills

Attention to detail

Communication

Customer service

Job description

Incora in Chihuahua, Mexico is seeking a payments clerk responsible for tracking and resolving outstanding payment issues, interacting with customers, and generating aging and statement of account reports.

You will identify escalation paths to ensure prompt resolutions, maintain accurate customer records, and handle assigned tasks such as calling customers and completing admin duties to support timely billing.