Accounts Receivable Specialist

Rapido Solutions Group; León; On-site; MXN 180,000 - 240,000; Full time

Job summary

Rapido Solutions Group seeks an AR Support Specialist to assist the Accounts Receivable team with invoicing and billing activity. You will ensure invoices and supporting documentation are submitted accurately and on time, monitor statuses in 4PL portals, and communicate issues for resolution.

The role requires careful attention to detail and comfort with multiple billing systems. You will upload PODs, BOLs, receipts, and other shipment records, and provide daily activity reports to the AR

Qualifications

• Attention to detail and strong organization.
• Effective time-management and ability to handle high volumes of invoices.
• Comfortable navigating multiple customer portals and learning new billing systems.
• Basic understanding of invoicing, accounts receivable and transportation documentation.

Responsibilities

• Process and submit customer invoices through relevant portals.
• Enter billing information accurately (invoice numbers, dates, freight charges, accessorials).
• Verify invoices against internal records and upload supporting documents.
• Monitor invoice statuses and communicate issues to AR for resolution.
• Provide daily invoice submission records and inform AR Manager of outstanding issues.

Job description

The AR Support Specialist provides administrative and operational support to the Accounts Receivable team, with a primary concentration on invoicing and managing customer billing activity. This position is responsible for ensuring invoices and supporting documentation are submitted accurately and timely, monitoring invoice statuses, and communicating billing issues to the appropriate AR team members for resolution.

Key Responsibilities

• Process and submit customer invoices through various 4PL and customer-specific billing portals, including MercuryGate, ServiceChannel, Cass, and other designated systems.
• Accurately enter all required billing information, including invoice numbers, invoice dates, freight charges, accessorial charges, reference numbers, and other customer-required information.
• Verify that invoice amounts and billing details submitted through customer portals accurately match internal billing records.
• Upload all required supporting documentation, including customer invoices, Proofs of Delivery (PODs), Bills of Lading (BOLs), receipts, accessorial documentation, and other required shipment records.
• Confirm successful invoice submission and, when available, verify that invoices have been received or accepted within the customer's portal.
• Monitor invoice statuses within 4PL portals and identify invoices that have been rejected, disputed, placed on hold, or otherwise require additional attention.
• Promptly communicate rejected, disputed, or on-hold invoices to the appropriate Accounts Receivable team member for follow-up and resolution.
• Identify and communicate billing issues such as rate discrepancies, missing documentation, incorrect or missing reference numbers, and other invoice exceptions to the AR team.
• Maintain accurate daily records of invoices submitted through customer portals.
• Provide the AR Manager with a daily report of invoice submission activity and any outstanding issues requiring follow-up.

Key Skills & Qualifications

• Strong attention to detail, organization, and time-management skills.
• Ability to manage a high volume of invoices and documentation efficiently.
• Comfortable navigating multiple customer portals and learning new billing systems.
• Basic understanding of invoicing, accounts receivable, and transportation documentation preferred.