Accounts Receivable & Invoicing Specialist

FedEx Corporation; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Job summary

FedEx Corporation in Mexico seeks a billing and admin support professional responsible for handling customer inquiries related to service failures and billing, processing credits/debits, and ensuring accurate invoicing and daily billing.

The role requires strong communication, 35 WPM typing, and proficiency with word processing and spreadsheets, with fluency in English. Previous billing or AR experience is preferred, along with foundational accounting exposure.

Qualifications

• High School Degree or equivalent.
• Two years of college in Accounting or Business preferred.
• Two years of billing or accounts receivable experience.
• Previous clerical or customer service experience in a service environment.
• Fluent in English.

Responsibilities

• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits/debits to customer accounts as warranted.
• Maintains updates to management and related departments on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized records of invoice registers, duties and taxes, airway bills, customer files and related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-BSO).
• Generates reports for daily reimbursement to FedEx internal AA. Generate RODr reports and reports for billing collection BSO same day collection.
• Performs other related duties as required.

Skills

Customer service

Communication

English fluency

Typing speed 35 WPM

Office software

Education

High School degree

Two years in Accounting/Business

Tools

CRT

Job description

FedEx Corporation in Mexico seeks a billing and admin support professional responsible for handling customer inquiries related to service failures and billing, processing credits/debits, and ensuring accurate invoicing and daily billing.

The role requires strong communication, 35 WPM typing, and proficiency with word processing and spreadsheets, with fluency in English. Previous billing or AR experience is preferred, along with foundational accounting exposure.