Accounts & Invoicing Specialist

FedEx Group; Santiago de Querétaro; Presencial; MXN 167.000 - 246.000; Jornada completa

Descripción de la vacante

FedEx in Mexico is seeking a billing clerk to perform administrative tasks and coordinate front-line operations. The role focuses on data entry, invoicing, and customer service support in a busy office environment. You will verify invoices, process credits/debits, maintain records, and generate reports to support billing and collections.

Fluent English and strong Excel skills are required. Two years of college in Accounting or Business and a high school degree are preferred, with prior

Formación

• Excellent customer service and communications skills (oral and written).
• Clear and articulate speaking voice.
• Light typing (35 WPM) and experience operating a CRT.
• Word-processing and Spreadsheets experience is required.
• Fluent in English.

Responsabilidades

• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits/debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-Bso).
• Generates reporter for daily reimbursement to FedEx internal AA.Generate RODr reports. Generate reports for billing collection BSO same day collection,
• Application collections system ORACLEAR.GCCS application.
• Performs other related duties as required.

Conocimientos

Customer service

Communication

Typing 35 WPM

English fluency

CRT operation

Educación

High School Degree/Equivalent

Two years of college in Accounting or Business

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

FedEx in Mexico is seeking a billing clerk to perform administrative tasks and coordinate front-line operations. The role focuses on data entry, invoicing, and customer service support in a busy office environment. You will verify invoices, process credits/debits, maintain records, and generate reports to support billing and collections.

Fluent English and strong Excel skills are required. Two years of college in Accounting or Business and a high school degree are preferred, with prior