Billing Operations Specialist — Fast-Paced Collections & Invoices

Whip Inc; México; Híbrido; MXN 143.724 - 191.632; A tiempo parcial

Descripción de la vacante

Whip Inc in Mexico is seeking a detail-oriented Billing Operations Specialist to enhance the Billing department. In this role, you will generate invoices, manage customer accounts, and conduct high-volume communication to resolve billing matters. Candidates should have 1–3 years of experience in billing or collections, strong organizational skills, and proficiency in Google Sheets. The salary is $6-$8 per hour based on experience, with a hybrid work environment and opportunities for personal development.

Formación

• 1–3+ years of experience in billing, collections, AR, or a similar role.
• Experience in high-volume outbound calling environments.
• Strong written and verbal communication skills (phone + SMS).

Responsabilidades

• Generate and send accurate, timely invoices to customers.
• Manage high-volume outbound calls to collect payments and resolve billing inquiries.
• Investigate and resolve billing discrepancies and disputes.

Conocimientos

Billing experience

Customer service

Negotiation skills

Organizational skills

Proficiency in Google Sheets/Excel

Strong verbal communication skills

Detail-oriented

Herramientas

CRM systems

Textline

Aircall

Stripe

Descripción del empleo

Whip Inc in Mexico is seeking a detail-oriented Billing Operations Specialist to enhance the Billing department. In this role, you will generate invoices, manage customer accounts, and conduct high-volume communication to resolve billing matters. Candidates should have 1–3 years of experience in billing or collections, strong organizational skills, and proficiency in Google Sheets. The salary is $6-$8 per hour based on experience, with a hybrid work environment and opportunities for personal development.