Remote Digital Success Manager for Scalable CX
RLDatix North America
14 days+
Application generator
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Benefits offered by this job
Job summary
A healthcare solutions provider is seeking a Customer Success Manager for its Digital Touch team in Chicago. This remote role demands expertise in managing large customer accounts and leveraging data to enhance customer engagement through digital channels. The ideal candidate will shape customer success strategies and drive measurable outcomes. Competitive benefits include health insurance, 401K, and paid time off.
Qualifications
- Previous experience in a Digital Touch Customer Success role, managing 200+ customer accounts.
- Proven success in managing customer engagement via digital channels.
- Demonstrated analytical skills to drive customer insights.
Responsibilities
- Utilize customer analytics to enhance retention strategies.
- Craft messaging across digital channels.
- Monitor client health and satisfaction.
Skills
Customer engagement
Analytical skills
Salesforce Reporting
Collaboration
Tools
Salesforce
Data analytics tools
Excel
Job description
A healthcare solutions provider is seeking a Customer Success Manager for its Digital Touch team in Chicago. This remote role demands expertise in managing large customer accounts and leveraging data to enhance customer engagement through digital channels. The ideal candidate will shape customer success strategies and drive measurable outcomes. Competitive benefits include health insurance, 401K, and paid time off.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
