WMS Super User Coordinator

Deutsche Post; Liscate; In loco; EUR 37.000 - 45.000; Tempo pieno

Descrizione del lavoro

DHL Supply Chain in Liscate is seeking a proactive WMS Super User Coordinator to bridge Operations and IT and ensure stable warehouse management systems for daily operations and new customer implementations.

You will act as the site WMS Super User, troubleshoot issues, coordinate with IT and external providers, support testing and upgrades, and train end users on WMS changes to drive performance improvements.

Competenze

• 4+ years in a similar Logistics/Supply Chain role.
• Strong knowledge of WMS, preferably Blue Yonder/JDA.
• Experience in application support, incident management and troubleshooting.
• Solid understanding of warehouse processes and logistics operations.
• Knowledge of Oracle SQL or similar query languages.
• Strong analytical and problem-solving skills.
• Ability to manage multiple stakeholders in a dynamic environment.
• Intermediate English written and spoken.

Mansioni

• Act as site Super User for WMS and related applications.
• Support warehouse operations by troubleshooting system issues with IT and providers.
• Monitor system performance and ensure business continuity.
• Manage IT tickets and coordinate escalation processes.
• Support new customer start-ups, process improvements and changes.
• Participate in testing, upgrades, releases and new implementations.
• Analyze operational and performance data, identifying optimization opportunities.
• Act as liaison between Operations, Business Development and IT teams.
• Deliver training and support to end users on WMS functionalities and changes.
• Support automation projects and future site developments.

Conoscenze

WMS knowledge (Blue Yonder/JDA)

Incident management & support

Warehouse processes understanding

Analytical & problem solving

Stakeholder management

English (intermediate)

Strumenti

Oracle SQL

Descrizione del lavoro

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain has the opportunity for you.

We are looking for a talented and proactive WMS Super User Coordinator in Liscate.

This role is a key point of reference between Operations and IT, ensuring the efficiency, stability and continuous improvement of warehouse management systems while supporting daily operations and new customer implementations.

If you’re looking for change, and you’re ready to make changes … we’re looking for you.

Your Responsibilities

• Act as the site Super User for Warehouse Management Systems (WMS) and related applications.
• Support warehouse operations by troubleshooting system issues and coordinating resolution activities with internal IT teams and external providers.
• Monitor system performance and ensure business continuity for warehouse operations.
• Manage and prioritize IT tickets, coordinating escalation processes when required.
• Support new customer start-ups, process improvements and operational change initiatives.
• Participate in testing activities, system upgrades, releases and new implementations.
• Analyze operational and performance data, identifying opportunities for process optimization.
• Act as the key liaison between Operations, Business Development and IT teams.
• Deliver training and support to end users on WMS functionalities and process changes.
• Support automation projects and future technological developments within the site.

What We Are Looking For

• Minimum 4 years of experience in a similar role within Logistics, Supply Chain or Contract Logistics environments.
• Strong knowledge of Warehouse Management Systems (WMS), preferably Blue Yonder/JDA.
• Experience in application support, incident management and operational troubleshooting.
• Good understanding of warehouse processes and logistics operations.
• Knowledge of Oracle SQL or similar query languages.
• Strong analytical and problem-solving skills.
• Ability to manage multiple stakeholders in a dynamic operational environment.
• Intermediate level of English, both written and spoken.

Salary Package: €37,000 - €45,000 gross annual salary.