Site Inventory & IT Lead - WMS & Ops Excellence

Deutsche Post; Alessandria; On-site; EUR 35,000 - 40,000; Full time

Job summary

DHL Supply Chain in Alessandria is seeking a Site Inventory & IT Manager to lead 3 Super Users and 2 Inventory Operators, drive WMS performance, and ensure high stock accuracy. You will coordinate IT-related activities with Operations and customer teams, and contribute to system enhancements and process improvements.

The role emphasizes hands-on WMS management, KPI monitoring, and cross-functional collaboration to sustain service levels and continuous improvement.

Qualifications

• 3–5 years in logistics, warehouse, inventory or supply chain management.
• Experience managing operational teams.
• Experience with multinational customers and/or retail operations.
• Strong knowledge of warehouse and supply chain operations.
• Hands-on WMS experience.
• Analytical and reporting skills, including Excel.
• IT support processes and warehouse systems experience.
• Strong stakeholder management and communication.
• Excellent organizational and planning abilities.
• Results-oriented with operational excellence.
• English fluent.

Responsibilities

• Lead, coach, and develop a team of 3 Super Users and 2 Inventory Operators.
• Ensure effective planning, prioritization, and execution of Inventory and IT-related activities.
• Manage and optimize the site's Warehouse Management System (WMS) and supporting operational systems.
• Oversee all Inventory Control processes, including cycle counts, stock reconciliations, root cause analysis, and corrective actions.
• Maintain high levels of Stock Accuracy and inventory integrity.
• Monitor and report on KPI, including inventory accuracy, productivity, operational exceptions, and system performance.
• Coordinate resolution of operational and system-related issues, ensuring timely escalation when required.
• Partner with Operations, Customer teams, and central functions to deliver excellent service levels.
• Drive continuous improvement initiatives across warehouse processes, inventory control, and system utilization.
• Participate in system implementation, testing, process design, and change.

Skills

Team leadership

Analytical skills

Excel

Stakeholder management

English fluent

Tools

WMS

Inventory Control systems

Job description

DHL Supply Chain in Alessandria is seeking a Site Inventory & IT Manager to lead 3 Super Users and 2 Inventory Operators, drive WMS performance, and ensure high stock accuracy. You will coordinate IT-related activities with Operations and customer teams, and contribute to system enhancements and process improvements.

The role emphasizes hands-on WMS management, KPI monitoring, and cross-functional collaboration to sustain service levels and continuous improvement.