WMS Super User: Ops & IT Liaison & Optimizer

Deutsche Post; Liscate; In loco; EUR 37.000 - 45.000; Tempo pieno

Descrizione del lavoro

DHL Supply Chain in Liscate is seeking a proactive WMS Super User Coordinator to bridge Operations and IT and ensure stable warehouse management systems for daily operations and new customer implementations.

You will act as the site WMS Super User, troubleshoot issues, coordinate with IT and external providers, support testing and upgrades, and train end users on WMS changes to drive performance improvements.

Competenze

• 4+ years in a similar Logistics/Supply Chain role.
• Strong knowledge of WMS, preferably Blue Yonder/JDA.
• Experience in application support, incident management and troubleshooting.
• Solid understanding of warehouse processes and logistics operations.
• Knowledge of Oracle SQL or similar query languages.
• Strong analytical and problem-solving skills.
• Ability to manage multiple stakeholders in a dynamic environment.
• Intermediate English written and spoken.

Mansioni

• Act as site Super User for WMS and related applications.
• Support warehouse operations by troubleshooting system issues with IT and providers.
• Monitor system performance and ensure business continuity.
• Manage IT tickets and coordinate escalation processes.
• Support new customer start-ups, process improvements and changes.
• Participate in testing, upgrades, releases and new implementations.
• Analyze operational and performance data, identifying optimization opportunities.
• Act as liaison between Operations, Business Development and IT teams.
• Deliver training and support to end users on WMS functionalities and changes.
• Support automation projects and future site developments.

Conoscenze

WMS knowledge (Blue Yonder/JDA)

Incident management & support

Warehouse processes understanding

Analytical & problem solving

Stakeholder management

English (intermediate)

Strumenti

Oracle SQL

Descrizione del lavoro

DHL Supply Chain in Liscate is seeking a proactive WMS Super User Coordinator to bridge Operations and IT and ensure stable warehouse management systems for daily operations and new customer implementations.

You will act as the site WMS Super User, troubleshoot issues, coordinate with IT and external providers, support testing and upgrades, and train end users on WMS changes to drive performance improvements.