Vehicle Finance Operations & Customer Service Specialist

Commercial Bank; Marano sul Panaro; In loco; EUR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Commercial Bank is seeking an Operations Support specialist for the Vehicle Finance team to provide essential business operations support and liaise with customers.

You will handle customer documents, provide post‑sales services, and ensure accurate DIM updates in the core banking system, plus archiving after payments.

The role emphasizes quality and compliance, risk awareness, and the ability to back up all VF operations tasks while coordinating with internal partners.

Competenze

• Bachelor’s degree in business administration, finance, economics or related subject.
• Experience in bank operations and customer service.
• Strong numerical and analytical skills.

Mansioni

• Provide business operations support to Vehicle Finance team.
• Assist customers with documents and after-sales services.
• Update DIM in core banking system and archive files after payment.
• Maintain quality and compliance management.
• Backup for operational work and customer service issues.

Conoscenze

Customer Service Orientation

Bank Operations

Teamwork

Change Management

Numerical skills

Formazione

Bachelor’s Degree in business administration, finance, economics or related subject

Descrizione del lavoro

Commercial Bank is seeking an Operations Support specialist for the Vehicle Finance team to provide essential business operations support and liaise with customers.

You will handle customer documents, provide post‑sales services, and ensure accurate DIM updates in the core banking system, plus archiving after payments.

The role emphasizes quality and compliance, risk awareness, and the ability to back up all VF operations tasks while coordinating with internal partners.