Upscale Waiter/Waitress — Create Memorable Member Experiences

Soho House & Co; Roma; On-site; EUR 21,365 - 26,112; Full time

Benefits offered by this job

Staff Canteen

Soho Friends Membership

Monthly Staff Screenings & Staff Gym Classes

50% Discount on Cowshed Spa

50% F&B Discount

Global Benefits: Any Bedroom, Any House, $100 per night

50% Discount Public Restaurants

Birthday Gift: 1 day OFF+Voucher

House Hero and Introduce a Star Program

Corporate Benefits (access discounts platform)

Job summary

Soho House & Co in Rome is looking for a passionate Waiter/Waitress to provide exceptional service to our members. The role involves greeting members, serving food and drinks, and maintaining a pristine working environment. Candidates should be organized, reliable, and possess excellent customer service skills.

Benefits include a salary of €23,739.00, staff canteen, discounts at the spa and restaurants, and a unique Soho Friends Membership, among others. Join us for a rewarding experience in hospitality.

Responsibilities

• Greet members and introduce them to menus.
• Ensure tables are set up and serve drinks.
• Take members’ orders and deliver them.
• Confirm and serve food items to tables.
• Open and serve wine and champagne.
• Provide service for designated section.
• Check for dietary requirements.
• Engage with members for satisfaction feedback.
• Log member preferences for better service.
• Maintain a clean working environment.
• Provide bills and process payments.
• Attend meetings for menu updates.
• Support food and drink service as required.
• Reset tables after members leave.
• Handle member complaints professionally.
• Ensure safety and wellbeing of members.
• Protect VIPs and their privacy.

Skills

Passion for Food, drink and hospitality

Strong attention to details

Excellent customer service

Fluent in English

Organised and reliable

Ability to handle feedback

Ability to multitask

Ability to follow instructions

Job description

Soho House & Co in Rome is looking for a passionate Waiter/Waitress to provide exceptional service to our members. The role involves greeting members, serving food and drinks, and maintaining a pristine working environment. Candidates should be organized, reliable, and possess excellent customer service skills.

Benefits include a salary of €23,739.00, staff canteen, discounts at the spa and restaurants, and a unique Soho Friends Membership, among others. Join us for a rewarding experience in hospitality.